4 engagement manager jobs found

As a  Fraud and Claims Sr. Specialist , you’ll play a pivotal role in our Fraud and Claims Operations group, one of our most critical departments at Citizens. Our team is dedicated to protecting our customers, maintaining the highest standards of service, and ensuring the integrity of financial transactions. You’ll use critical thinking skills to assist customers with existing claims and determine the best next step for the customer and the bank. This role requires the application of various methods, procedures, and knowledge of the business unit’s product(s) and system application(s). Specialists manage competing priorities in an accurate and timely manner and may participate in process enhancements requiring coordination with other teams.  Come join our best-in-class team making a difference for our customers every day.  Growth opportunities await you inside our department and within other business areas.  Primary Responsibilities Review Claims – Responsible for...

As a  Fraud Detection Sr. Specialist , you’ll play a pivotal role in the Citizens Private Bank Fraud Detection and Claims group, one of our most critical departments at Citizens Private Bank. Our team is dedicated to protecting our customers, maintaining the highest standards of service, and ensuring the integrity of financial transactions. Our best Fraud Detection colleagues have an analytical mindset and like to work proactively and independently in a fast-paced environment. You’ll review products for the prevention and detection of possible fraud and are responsible for research and analysis of account activity to assess levels of risk. You’ll apply knowledge of compliance and verification procedures to effectively perform assigned work and take a holistic review of a customer’s account.  This role is responsible for tracking and actioning cases within required timeframes, as determined by regulatory guidelines and internal requirements. The best course of action for...

As a  Fraud Detection Sr. Specialist , you’ll play a pivotal role in the Citizens Private Bank Fraud Detection and Claims group, one of our most critical departments at Citizens Private Bank. Our team is dedicated to protecting our customers, maintaining the highest standards of service, and ensuring the integrity of financial transactions. Our best Fraud Detection colleagues have an analytical mindset and like to work proactively and independently in a fast-paced environment. You’ll review products for the prevention and detection of possible fraud and are responsible for research and analysis of account activity to assess levels of risk. You’ll apply knowledge of compliance and verification procedures to effectively perform assigned work and take a holistic review of a customer’s account.  This role is responsible for tracking and actioning cases within required timeframes, as determined by regulatory guidelines and internal requirements. The best course of action for...

As a  Fraud and Claims Sr. Specialist , you’ll play a pivotal role in our Fraud and Claims Operations group, one of our most critical departments at Citizens. Our team is dedicated to protecting our customers, maintaining the highest standards of service, and ensuring the integrity of financial transactions. You’ll use critical thinking skills to assist customers with existing claims and determine the best next step for the customer and the bank. This role requires the application of various methods, procedures, and knowledge of the business unit’s product(s) and system application(s). Specialists manage competing priorities in an accurate and timely manner and may participate in process enhancements requiring coordination with other teams.  Come join our best-in-class team making a difference for our customers every day.  Growth opportunities await you inside our department and within other business areas.  Primary Responsibilities Review Claims – Responsible for...