6 customer experience coor jobs found

Job Summary: Reporting to the Controller, the Payroll Services Coordinator is responsible for the management of the Harvard Library (HL) biweekly and weekly payroll. Working with the Controller and HL Human Resources, the incumbent serves as a payroll expert at HL.They will also communicate procedure and policy to all HL managers and staff and ensure that payroll documentation and processes comply with University Internal Controls under the Hire-to-Pay Controls matrix issued by the University Controller’s office.  Job-Specific Responsibilities: Acts as primary payroll customer service contact to HL. Serves as payroll expert for library and others on library payroll team. Serves as backup to other payroll team members, including FAS Libraries payroll. Acts as an interface with University Financial Services team (policy, practice, best practices).  Communicates payroll deadlines and deliverables, including special timelines leading up to holidays, etc. Process...

Location: 401 Plymouth Road, Plymouth Meeting Pennsylvania Job Description The Sr. Fiduciary Advisor is primarily responsible for fulfilling the fiduciary responsibilities of KeyBank by providing client advisory services to Ultra High Net Worth (UHNW) clients with a net-worth greater than 25MM and their beneficiaries. As a member of the Family Wealth relationship management team, they proactively collaborate with team members to build insights and solutions to attract, retain and grow UHNW client relationships. This role is entrusted with the responsibility of delivering the Family Wealth standard in ensuring consistent, sophisticated advisory delivery, while managing fiduciary risk.  For Family Wealth legacy relationships, the Fiduciary Advisor serves as the primary point of contact and manages the day-to-day services and team interactions, in such cases, the role is responsible for the coordination and delivery of all Family Wealth services and ensures the client...

Job Summary: Independently perform complex financial administration including budget development, financial analysis, and consultation. Provide recommendations for the use of financial resources. The Department of Stem Cell and Regenerative Biology (HSCRB) is seeking an Accounting and Business Operations (ABO) Manager to support and lead in critical department financial and business operations. In addition to advanced skills and knowledge of financial and business policies, best practices, and platforms, the ideal ABO Manager will have a strong commitment to service leadership, to team and community building, and to providing best possible customer service. Working with ABO team members, other HSCRB staff, and administrative peers across campus, the ABO Manager is key to achieving department goal of improving human health. The ABO Manger position is an excellent opportunity for someone looking grow their technical and leadership skills, mentor a team to success, and support...

Location: 11501 Outlook Street, Overland Park Kansas Job Summary Under the direction of the Payment Control Supervisor, the Investor Accounting Specialist is responsible for the timely and accurate processing of borrower payments, including those received in-house and those rejected by the external lockbox facility. The role also includes handling a variety of financial transactions such as advances, disbursements, payoffs, write-offs, and reconciliations. This position requires proactive communication with internal and external clients and adherence to internal and investor policies and procedures to ensure accurate reporting and remittance. Essential Functions Identify and process borrower payments as directed by servicing standards and agreements Research, identify, deposit, and process live checks sent directly to the Overland Park office Process payments rejected by the external lockbox facility Handle payment reversals, NSF checks, stop payments, voids, and...

Job Summary: Reporting to the Associate Director of Financial Operations, the Accounting Assistant supports the centralization and processing of accounts payable for the Harvard Radcliffe Institute. Working as part of the Finance team, this position is primarily responsible for accurate and timely invoice processing and payments to vendors and individuals (including honoraria and independent contractors).  The Accounting Assistant will work extensively within institutional financial systems to ensure that transactions are properly coded, fully documented, and compliant with University and Institute policies. As invoice processing is centralized into the Finance Office, this role will handle a significant volume of routine, time-sensitive transactions and will be cross-trained to assist with other financial processing functions as needed. Job-Specific Responsibilities: Accounts Payable and Invoice Processing: Processes a high volume of vendor invoices, honoraria,...

Responsible for the strategic direction of accounting, budgeting and control activities within a school or unit. Enhance the control environment by establishing and monitoring effective processes and systems. The Associate Director of Accounting reports to and backs up the Controller, serving as a key member of the CSFA team. This role leads and coordinates with university partners including but not limited to, Harvard University Housing & Real Estate, the Office of the General Counsel, Office of the Controller, CS Financial Planning & Analysis, Tax office, and Information Technology to address complex accounting issues and align stakeholders. The Associate Director oversees internal controls, tax matters, and compliance with GAAP, University and CS policies, and all relevant regulations, while driving process efficiency through technology and automation. The role requires strong leadership, independent judgment, advanced technical accounting and accounting system skills,...