Full time
Harvard University
Cambridge, MA, USA
Reporting to Chief Information Officer, the VP of Digital Engagement is responsible for providing the vision, leadership, and execution oversight needed to advance the credit union’s digital ecosystem, across all products and services. The VP is responsible for shaping the long-term digital banking roadmap—from online and mobile banking to payments, account opening, fraud prevention, and integrated digital servicing. The VP combines strategic insight with practical execution, acting as a connector between Technology, Operations, Products, Marketing, Member Experience and external fintech partners. This leader oversees the strategy, roadmap, performance, and evolution of all digital channels, ensuring the credit union delivers a modern, intuitive, and secure digital banking ecosystem that deepens member relationships, accelerates growth and streamline operations.
This role requires a blend of strategic foresight, strong financial acumen, deep digital expertise, and the ability...