6 customer success manager jobs found

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description At Fannie Mae, futures are made. The inspiring work we do helps make homeownership and affordable rental housing possible for millions. Every day brings opportunities to make a meaningful impact on the housing finance system while working within an inclusive, flexible, and collaborative environment. Here, you can grow your career while helping expand access to fair and affordable housing. Since relaunching its Low-Income Housing Tax Credit (LIHTC) equity platform in 2018, Fannie Mae has invested over $5 billion across proprietary and multi-investor funds. As a Director on the LIHTC Proprietary Investments team, you will play a key...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued contributor to our team, you will advise team members on managing communications and/or negotiations between Fannie Mae and clients regarding loans and other investments. In this role, you will review and comment on underwriting and reviewing the issuance of securities to customers. THE IMPACT YOU WILL MAKE The Multifamily Affordable Housing Underwriter - Advisor role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: Perform forensic underwriting reviews and identify potential red flags to prevent the enterprise from...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our team, you will perform tasks that support customer and performance measures that focus on completeness, timeliness, quality, and customer satisfaction. You will support the team as they engage with customers to understand business needs and priorities and efforts to deliver those outcomes. You may assist with identifying and implementing process improvements to increase customer value, as well as assisting with identification of customer problems, process exceptions, and risks. IMPACT YOU WILL MAKE The Treasury Middle Office Associate role will offer you the flexibility to make each day your own, while...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued member of Fannie Mae’s Treasury and Capital Markets (TCM) division, the Product Management - Senior Associate will be responsible for supporting the Hedging and Securitization functions of the Whole Loan Desk, primarily through designing, developing and testing the functionality for new products, as well as ongoing implementation, enhancement, or maintenance of existing products. You will work closely with Whole Loan Traders, internal stakeholders, and engage with cross-functional teams to align strategic initiatives, deadlines, and deliverables. You will gain broad exposure to large and impactful lines of business across TCM, and...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a Multifamily Legal Business Administration – Lead Associate, you will play a key role supporting the operational, administrative, and strategic needs of the Multifamily Legal team. In this role, you will work closely with legal leadership and cross‑functional partners to effectively support Fannie Mae’s multifamily mission as well as Enterprise business needs. This position is well‑suited for someone who thrives in a fast‑paced, highly collaborative environment, enjoys bringing structure to complex workstreams, and can balance day‑to‑day operational support and legal work with longer‑term strategic initiatives. THE IMPACT YOU WILL...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our team, you will review, monitor, and analyze business data to solve problems and/or make recommendations to improve business performance, as well as identify opportunities for enhanced business efficiency and performance through data and technology. THE IMPACT YOU WILL MAKE The Single Family Market Analyst - Lead Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: Provide recommendations to the team to determine business needs through understanding business unit operations and mortgage...