3 customer experience supervisor jobs found in Boston

Reporting to the Director of Finance and Administration, the Associate Director of Research Administration and Finance is a senior leader within the finance team. This role provides strategic oversight of research administration and financial operations, leads a team of grants managers, and partners closely with faculty, departmental leadership, and central offices to support the full life cycle of sponsored and non-sponsored funding. The successful candidate will serve as a trusted advisor on sponsored research administration, financial management, internal controls, and sponsor compliance and is the primary backup for the Director of Finance and Administration, providing operational leadership and decision-making support during periods of absence or increased departmental demand. Research Administration: Lead, mentor, and develop a team of research administrators and finance professionals while fostering a collaborative, innovative, and service-oriented culture....

The Financial Associate II reporting to the Director Financial Operations, will perform complex accounting tasks and control functions that support the maintenance of the books and records of OEE. The ideal candidate will play a key role in ensuring the accuracy and efficiency of our financial processes, including General Ledger (GL) maintenance, Accounts Payable (AP), Accounts Receivable (AR), and Financial Operations.   This position will support decision-making by implementing efficiencies and providing recommendations based on financial analysis and perform audit functions to ensure accuracy and compliance for internal and external regulations. It is an integral support role in a growing, fast-paced organization, requiring an individual who is adept at prioritizing and multi-tasking in a changing environment. General Ledger Manages complex accounting journals independently including preparation, review and approval to support maintenance of the GL including revenue...

Hiring Range: $96,802 - $159,032   The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. Responsibilities include, but are not limited to the following:  Portfolio Management, including Financial Reporting and Covenant Tracking Obtaining annual financial information for files from clients  Analyzing financials on existing relationships and preparing update memos  Report regularly on status Team Leader New Loan Requests and Loan Renewals Analyze new loan requests (cash flow assessment, collateral valuation, spread analysis, guarantor assessment, etc)  Research, compile, and provide market analysis relative to a credit Assist in preparing/underwriting pre-deals and credit vehicles (both new loans and...