5 customer experience coor jobs found

Job Summary: The Financial Analyst plays a vital role in enabling the Harvard Graduate School of Education (HGSE) to reach thousands of educators annually with the highest-quality professional programs in education (PPE). Reporting to the Director of Finance, the Financial Analyst has primary responsibility for developing, projecting, and reporting on budgets and financial plans, for both the department and its individual programs, representing $15 million revenue. As a key player in PPE, the Financial Analyst partners closely with leaders throughout the organization to analyze financial performance and identify opportunities to enhance PPE’s services. The Financial Analyst is a key advisor to financial and organizational strategy, acting with independent initiative and on the Director of Finance’s behalf as needed. Job-Specific Responsibilities: • Department Reporting and Projections : Closely monitor and analyze department operating results,  prepare monthly reports and...

Job Summary: Independently perform a variety of financial aid activities including reviewing and evaluating financial information submitted by applicants to determine aid award in accordance with established federal and university standards and guidelines.   Job-Specific Responsibilities: Financial Aid Responsibilities:  Serve as a member of the College Financial Aid and Admissions Committees, with primary responsibility for counseling students (typically, about 450) and their families regarding financial aid issues. Evaluate financial aid applications for both returning and newly admitted students, using federal and institutional guidelines and methodologies. Provide a high level of customer service to students and families as part of the Officer of the Day team, answering general phone and email correspondence at least once per week. Participate in the Financial Aid Committee, which responds to requests for reconsiderations of aid awards; serve as assigned...

TITLE: Compliance Senior Associate – Anti-Financial Crime (AFC) / Know Your Customer (KYC) LOCATION: Boston, MA   Bain Capital Overview With approximately $215 billion of assets under management, Bain Capital is one of the world’s leading private investment firms. We create lasting impact for our investors, teams, businesses, and the communities in which we live. Over four decades we have strategically grown our platform to focus on Private Equity, Growth & Venture, Capital Solutions, Credit & Capital Markets, and Real Assets. Today, our team includes 1,880+ employees in 24 offices on four continents.  We partner differently to help people and companies embrace possibility and realize potential. Founded as a private partnership in 1984, we have fostered a culture of innovation, entrepreneurialism, and agility, empowering our people to define and own their career trajectories. Today, our partnership approach enables us to pursue strategic growth, build...

Location: 225 Franklin Street, Boston Massachusetts Job Description Preview Job Summary Serves as the Relationship Manager and Financial Advisor to clients with complex needs, introducing a full range of core banking products, differentiated capabilities and comprehensive solutions to meet client needs and exceed customer service expectations. This role is focused on acquiring new relationships as well as managing and growing existing relationships. Our bankers are expected to demonstrate strong risk management acumen including complex credit, operational and compliance risks to act as first line of defense in adhering to KeyBank's profitability standards and moderate risk profile. Responsibilities Serves as the Trusted Financial Advisor and Business Partner to clients with complex needs; functions as the Commercial Banking client "expert" and the primary contact for most client related matters Drives a focused growth and business development effort by creating and...

Job Summary: Reporting to the Associate Director of Financial Operations, the Accounting Assistant supports the centralization and processing of accounts payable for the Harvard Radcliffe Institute. Working as part of the Finance team, this position is primarily responsible for accurate and timely invoice processing and payments to vendors and individuals (including honoraria and independent contractors).  The Accounting Assistant will work extensively within institutional financial systems to ensure that transactions are properly coded, fully documented, and compliant with University and Institute policies. As invoice processing is centralized into the Finance Office, this role will handle a significant volume of routine, time-sensitive transactions and will be cross-trained to assist with other financial processing functions as needed. Job-Specific Responsibilities: Accounts Payable and Invoice Processing: Processes a high volume of vendor invoices, honoraria,...