5 customer experience coor jobs found

Location: 1301 Avenue of the Americas, New York New York Job Summary An Analyst Trader, Institutional Fixed Income within KeyBanc Capital Markets ("KBCM") is a strong revenue-generating individual contributor on the fixed income trading platform. Under the guidance of the Desk Head and more senior traders, this individual is expected to begin to manage a profit and loss (P&L) statement and liaise with a multitude of internal and external parties including; investors, the KBCM salesforce, the originations team, and others. Essential Functions Manages P&L effectively – preserves and protects P&L in any market environment – has the ability to keep positions light if necessary Participate and lead show bids and offers whilst working with more senior traders Liases with salespeople and investors alike; showcasing a professional and calm demeanor in high pressure situations Engage investors through all available channels; in person, on zoom, or by phone...

Location: 127 Public Square, Cleveland Ohio Job Summary The Equipment Finance Officer on the Key Equipment Finance (KEF) team is an intermediate sales position involving identifying, developing, and closing end-user-based equipment finance/lease transactions in a specific geography and/or territory. Dependent on experience level, the incumbent may assist Sr Equipment Finance Officers or Sales Directors with territory management, solicitation of companies, collection of appropriate information relating to customers & transactions, and maintenance of the client management system.   Essential Functions Necessary time management skills to maintain and develop territory. Must reside in the target territory. This position is expected to gradually and independently cover middle market and small corporate companies that meet Key’s credit criteria. Must have the ability to travel more than 25% of the time within this territory with overnight travel approximately 5-6...

Location: 127 Public Square, Cleveland Ohio Job Summary The primary responsibility of an Analyst in the Derivatives Group is to assist the Marketers (front office) in all facets of the sales cycle. The Analyst will support Senior Marketers in their efforts with business development, analytics, customer service/client interaction, and deal pricing. Essential Functions Daily responsibilities will include, but is not limited to: pitchbook preparation, market research, quantitative analysis, client interaction, attending sales calls, and period market/quote updates Establish strong internal, customer-focused partnerships with banking teams Draw on the full resources of the company to provide high quality solutions and service to customers Assemble a diverse team to identify ways that our product, sales and service organizations work together to deliver value Gain insight on successes and challenges through client and partner feedback Ensure the integrity of the client...

Location: 1301 Avenue of the Americas, New York New York Job Summary The Senior FX Sales Representative works within Capital Markets and is responsible for driving foreign exchange sales revenue through high-quality client servicing, proactive business development, strong internal partnerships, and delivering on the full suite of KeyBank FX products. Essential Functions Demonstrate mastery of foreign exchange markets and products (including spot, forward, swaps, options, and cross-currency swaps) Provide clients with consultative FX risk management and payment solutions, including analytics, strategy, policy, hedging programs, hedge accounting, and transactional FX Direct effective onboarding, including documentation, credit lines, and platform setups Deliver excellence in customer service and trade execution Employ a strategic approach to business development using a structured sales management process Maintain a quality FX pipeline in Salesforce Organize and...

Location: 127 Public Square, Cleveland Ohio Job Summary Primary sales support to commercial business development in all segments in generating revenue from payment services. Works directly with clients to determine payments needs including system and software applications. Serves as Go to Market (GTM) Sales liaison. Leads team to develop, negotiate and finalize and execute payment solutions. The Solution Consultant role offers a unique opportunity to use a blend of business development acumen and product expertise and is designed to enhance the sales process while serving as a liaison between Business Development, Clients, Product Management, Operations, Onboarding and Vendor Partners. Enterprise Payments is the fastest growing business segment in KeyBank, encompassing a leading commercial card, merchant, FX, liquidity, and fintech product set across a wide array of industry verticals and client segments. Our solutions are the software and payments engine that allows...