76 jobs found in Brooklyn

Location: 4900 Tiedeman Road, Brooklyn Ohio Who We Are At Key, we’re more than a bank.  We’re a proud community committed to supporting our teammates’ success and the success of the clients and communities we serve. Our Language Access Program (LAP) team is focused on assessing, planning and implementing an enterprise-wide language access program, making KeyBank’s products and services more accessible to non-English speaking communities. The team reports into Community Banking; however, they work across the enterprise to deliver a thoughtful program. We are seeking a candidate who resides in one of the KeyBank market areas: All NY Markets Denver, CO Connecticut Springfield, MA Cleveland, OH This position is a Hybrid schedule with 3 days a week required in office. About the Role The Consumer Analyst will play a key role in supporting KeyBank’s Language Access Program (LAP), which is designed to ensure equitable access to banking services for clients with...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Mobile, in office 2 days a week at 4910 Tiedeman Rd, Brooklyn, OH. Job Summary KeyBank is seeking a highly skilled Senior Software Engineer with deep expertise in Google Dialogflow or similar platforms, Voice Bot and Chatbot development, Google Cloud Platform (GCP), and Node.js to lead development initiatives for our Contact Center solutions. The ideal candidate will have strong technical leadership capabilities, hands-on experience in building scalable conversational AI applications, and a background in the finance industry. Essential Functions Lead the design, development, and deployment of voice and chat-based conversational agents using Google Dialogflow or similar platforms and GCP services. Architect and implement Node.js-based microservices for high-performance, secure, and scalable solutions. Build and optimize voice-enabled and chat-enabled AI solutions for customer interactions across...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary Responsible for supporting the Business Architecture domain within Enterprise Architecture. Contributes to the development of vision, principles, standards, and processes that guide strategic business transformation at KeyBank. Focuses on aligning business capabilities, processes, and organizational structures with enterprise strategy across application, business, and infrastructure architecture domains. Responsibilities Define and evolve business architecture frameworks that align with KeyBank’s strategic goals and enterprise reference architecture. Partner with technology delivery teams to translate business strategy into actionable domain architectures and capability models. Lead or assist in the review and approval of business architecture components for major initiatives and delivery projects. Develop and maintain   strategic roadmaps   for   lines of business and technology, ensuring alignment with...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Incident Manager is responsible for leading the timely restoration of critical business services impacted by technology disruptions. This role manages cross-functional investigative teams and facilitates resolution of enterprise-level incidents through strong leadership, technical insight, and effective communication. The Incident Manager ensures that all incident response activities are executed efficiently, with a focus on minimizing business impact and improving system stability. The person selected to work this position will have a regular work schedule of Monday - Friday 10:00 a.m. - 6:30 p.m. EST. Hiring manager may be open to consider someone starting later and having a later end time if the candidate preferred. This position may require overnight work hours and will participate in an on-call rotation which includes holidays and weekends. Essential Functions Lead the identification, assessment, and...

Location: 4910 Tiedeman Road, Brooklyn Ohio This position has a 2-day a week in-office work schedule at one of the following offices: 4910 Tiedeman Road, Brooklyn, OH 4224 Ridge Lea Road, Amherst, NY Job Summary The Mortgage Senior Loan Processor is responsible for ensuring loans are processed accurately and in a timely manner, while maintaining compliance with federal, state, local, and investor guidelines. This role requires proactive communication with clients, Loan Officers, Underwriters, and other stakeholders. A strong understanding of residential lending regulations and documentation is essential. The position also involves identifying incomplete or inaccurate information and influencing others with diplomacy and trust. Essential Functions Review all loan applications for accuracy, completeness, and compliance Monitor and maintain an application pipeline Receive and review client documentation related to income, assets, and credit Submit completed...

Location: 4910 Tiedeman Road, Brooklyn Ohio Position Summary The Process Engineer acts as a strategic partner and technical problem-solver, bridging business needs with technology solutions. You will lead process evaluations, gather requirements, and deliver recommendations that improve efficiency, automation, and scalability. This position is critical in shaping future-state processes for fraud operations and loan services, ensuring alignment with organizational goals and emerging technologies. Responsibilities Apply process engineering expertise to design innovative, long-term solutions aligned with strategic objectives Lead projects focused on core business processes to improve client and employee experience, reduce expense, and increase revenue Partner with stakeholders to evaluate and implement new technologies and processes that deliver consistency and scalability Create and maintain documentation for process evaluations and recommendations Use tools such...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The IT Senior Business Analyst influences a cross-functional team in optimization of application capabilities & business processes. They provide business analysis and project/product support for the development, enhancement, quality assessment, and on-going support of the relevant lines of business (LOBs). Essential Functions Utilize industry trends to influence requirements for new application features and enhancements that are consistent with strategic priorities. Significantly contributes to the design process to ensure it supports business requirements and an optimized user experience. Capture requirements for a highly complex system and/or multiple systems across multiple stakeholders; understands and applies the SDLC to the execution of deliverables. Translate business requirements into technical requirements considering multiple users, risks, and/or impact scenarios and convey with appropriate level...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary Software Engineer owns the development, implementation, assessment, and support of one or more components of an environment, application, or platform. Essential Functions Independently develops clean, maintainable, testable code for work assigned; performs peer code reviews. Participates in the overall health, performance, and availability and actively works resolution of system and client experience impacts for one or more environments, applications, or platforms. Embraces mentorship and training from senior engineers. Provides continuous improvement ideas to reduce expenses and/or improve efficiency. Applies recommended information security standards when developing code and seeks to validate. Assesses the technical viability of new and emerging products and technologies. Contributes to technical documentation, specifications, and project artifacts for developing code. Identifies potential standards and...

Location: 4910 Tiedeman Road, Brooklyn Ohio This role will focus on Embedded Banking API development, system integration, and high availability solutions for the entire payments lifecycle. As an Embedded Banking Sr. Software Engineer, you will be responsible for leading our ECA DataMart team. An individual filling this role should be comfortable collaborating with an Agile team, leading discussions with both business and technology partners, and able to clearly articulate possible issues as well as solutions. The Sr. Software Engineer is engaged in best practice development initiatives, provides thoughtful leadership, and ability to adapt to ever-changing technology and business environments. Essential Job Functions: Owns the development, implementation, assessment, and support of one or more components of an environment, application, or platform. Independently develops clean, maintainable, testable code for work assigned; performs peer code reviews. Designs...

Location: 4900 Tiedeman Road, Brooklyn Ohio JOB SUMMARY: The Lead Operations Analyst assists Key Investment Services (“KIS”) New Accounts, Cashiering, and Annuities by serving as a subject matter expert and resource for complex issues and inquiries.  The Lead Operations Analyst assists in special projects, desk coverage and workflow processes, including review of desktop procedures. Additionally, this teammate analyzes and recommends solutions, working with management to evaluate and implement process improvements.  ESSENTIAL FUNCTIONS: Resolve escalated issues and provide subject matter expertise (SME) for Key Investment Services Middle Office. Conduct daily review of new account openings, missing documentation, and TEFRA withholding. Assist with the maintenance of fund direct business. Prepare weekly and monthly CIU (Customer Identification Unit) recons. Review and approve work submitted by KIS Middle Office. Collaborate with other operational groups,...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Regional Community Sales Manager reports to the Community Banking National Sales Leader and is responsible for the regional sales strategy to acquire and grow client relationships in the low to moderate income (LMI) communities and diverse market segments. Responsible for coaching Retail Community Center branch teams on the effective delivery of consumer banking products and financial literacy programs to prospective and existing Community Banking client segments, as well as identifying and engaging critical employer relationships for workplace banking opportunities. This role also partners with Market Sales Leaders across the respective region to ensure a cohesive and consistent execution of Community Banking client acquisition, delivery of client focused products and services, and achievement of performance goals. Responsibilities Coach, develop, and motivate Community Center branch teams on how to...

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary The Senior Procurement Strategist is an individual contributor responsible for developing and executing procurement strategies that align with business objectives and drive cost savings. This role involves optimizing category spend, serving as a strategic advisor to business units, managing vendor relationships and contract negotiations, and ensuring adherence to internal processes and performance metrics. Success in this position requires strong analytical thinking, leadership, procurement expertise, and the ability to build effective relationships across the organization. Essential Functions Develop and implement procurement strategies for assigned and complex categories, incorporating innovative sourcing approaches and industry best practices. Support Supplier Diversity goals through inclusive sourcing initiatives. Act as the primary Procurement contact for senior Line of Business leaders, building and...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job As part of Key’s second line of defense Compliance Risk Management function, the Risk Evaluation and Assurance Program (the “REA Program”) has the responsibility for evaluating Key’s ongoing compliance with applicable laws and regulations through the execution of compliance monitoring and testing across Key’s lines of business, products, and functional activities. Individuals in this role assist in the design and execution of wealth management testing and continuous monitoring to evaluate Key’s compliance with regulatory requirements and expectations. Individuals work both autonomously on assignments and in collaboration with other members of REA team on projects and testing. The ideal candidate has a functional knowledge of wealth management, trust/fiduciary compliance laws and regulations, risks and supporting operational processes, experience in testing/auditing, and a passion for continuous learning and...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Mortgage Loan Processing Assistant is responsible for obtaining necessary information to meet quality standards for completeness, accuracy and timelines established for the loan type. This individual will provide highly skilled support to the Mortgage Loan Processors. The Processing Assistant is able to interface effectively and professionally with clients, Loan Officers and branch referring partners. Essential Functions Review all loan applications for accuracy, completeness and compliance Image/index, review and submit completed files via the loan origination system to the underwriting department Reviews loan files for appropriate documents including credit report, updates title work, appraisal, final inspections, hazard insurance, flood certification and flood insurance if required. Manage a time-line on all assigned loan files, ensuring the timely receipt of all required documents, following-up with the...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job As part of Key’s second line of defense Compliance Risk Management function, the Risk Evaluation and Assurance Program (the “REA Program”) has the responsibility for evaluating Key’s ongoing compliance with applicable laws and regulations through the execution of compliance and operational risk monitoring and testing across Key’s lines of business, products, and functional activities. Individuals in this role assist in the design and execution of operational risk testing and continuous monitoring. Individuals work both autonomously on assignments and in collaboration with other members of REA team on projects and testing. The ideal candidate has a functional knowledge of consumer finance operations and products, experience in testing/auditing, and a passion for continuous learning and challenging the status quo. Essential Job Functions Serve on a team of risk evaluation and assurance professionals, working...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The IAM Compliance Analyst facilitates the implementation of Information Security policies and procedures at KeyBank. Essential Functions Analyzes and summarizes simple to moderately complex data and communicate / escalate appropriately. Developing baseline understanding of security and technology strategies, business hierarchy and corporate culture. Good security, networking, risk management, and/or technical skills; demonstrated knowledge of threats, risks, and mitigation controls and solutions. Create and present information through logical organization using both written and verbal communication. Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding...

Location: 4910 Tiedeman Road, Brooklyn Ohio The Sr. IAM HPAM Analystis responsible for ensuring that Identity & Access Management (IAM) practices align with organizational IT and Security standards. This role focuses on maintaining compliance, managing privileged access, and supporting evidence-based audits across a variety of technology platforms.  This person will drive integration with existing systems, process enhancements and improvements through automation and data capture to minimize manual intervention and increase oversight to the IAM Governance programs, enhancing the audit posture and process. Key Responsibilities IAM & Access Control Oversight: Collect, validate, and organize configuration and access control data across a wide variety of systems and technology platform types. Draft detailed privileged access criteria for technology platforms. Analyze and identify persistent privileged access violations, including non-compliant “Break the Glass”...

Location: 4910 Tiedeman Road, Brooklyn Ohio Training Location:  100% on-site for the first 4+ weeks of employment at our office in Brooklyn OH Regular Location (after training):  Hybrid - 2 days per week in-office are required Hours/Schedule:   Monday through Friday 7:00AM to 4:00PM EST All equipment is provided. About the Job Are you looking for a career in the operational side of banking?  Do you excel at electronic data entry?  Do you have great attention to detail?  Then, this is the job for you! Account Reconcilement Operations provides statement and accurate check disbursement reporting, in conjunction with fraud prevention services to many of KeyBank’s largest corporate clients, from all market segments.   This team supports over 6K corporate client accounts, acting as back-office detectives, treasury partners, and other internal departments, as part of our Positive Pay fraud prevention service. ARP associates also provide detailed reporting...

Location: 4910 Tiedeman Road, Brooklyn Ohio Title:  AI Risk Advisor Role Summary: The AI Risk Advisor serves as an embedded resource within the AI Center Of Excellence to guide the model owners in drafting proposals, preparing validation evidence, and aligning with governance standards, supporting the line of business and model owners in responsibly adopting AI.  This role ensures that AI initiatives meet governance, risk and compliance standards while enabling scalable and ethical innovation.  Essential Functions: Facilitate responsible, risk-aware AI/ML lifecycle across the firm aligning with internal standards and regulatory expectations, with a particular focus on Generative AI adoption. Evaluate AI vendor proposals for feasibility, risk appetite alignment, data privacy, and ethical standards. Guide team responsible for AI solutions in preparing model validation documentation, including conceptual soundness, data quality, and outcome analysis benchmarks,...

Location: 4900 Tiedeman Road, Brooklyn Ohio The Key Investment Services Sr. Compliance Manager - Compliance Testing and Regulatory Management role is direct report of the Key Investment Services (KIS) Chief Compliance Officer who is responsible for leading a small team within a function, product, or process which ensures Key and KIS follow all required rules and regulation and understands and complies with current regulations.   They will develop business plans, policies and procedures and will also be responsible for various projects to improve efficiencies. The Senior Compliance Manager sits in the second of defense. Incumbents are known internally and externally as reliable, knowledgeable resource. ABOUT KEY INVESTMENT SERVICES LLC KIS is a retail dual registered fully disclosed introducing broker/dealer and investment adviser that is non-banking affiliate of KeyBank National Association and a subsidiary of KeyCorp, a federally registered bank holding company....

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary Under general administrative direction, the Compliance Analyst uses knowledge and skills obtained through training, experience, and/or specialized education to conduct onsite branch inspections and related compliance reviews.  This role requires regular travel and focuses primarily on evaluating supervisory systems, physical office settings, records and documentation, and conducting employee interviews to assess adherence to firm policies and procedures, as well as applicable federal and state regulations. The Compliance Analyst is responsible for thorough documentation of inspection activities and clear communication of results to business and compliance stakeholders. About Key Investment Services LLC KIS is a retail dual registered fully disclosed introducing broker/dealer and investment adviser that is non-banking affiliate of KeyBank National Association and a subsidiary of KeyCorp, a federally registered...

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary The Compliance Officer plays a key role in ensuring Key Investment Services LLC meets regulatory and internal standards. The primary responsibility is conducting branch inspections, though this role also involves providing compliance training, drafting and updating policies, providing advice and guidance to business partners, investigating potential fraud and elder abuse claims, and supporting other compliance projects. This position requires strong analytical skills, clear communication, and the ability to manage multiple priorities in a dynamic environment. About Key Investment Services LLC KIS is a retail dual registered fully disclosed introducing broker/dealer and investment adviser that is non-banking affiliate of KeyBank National Association and a subsidiary of KeyCorp, a federally registered bank holding company.  KIS also offers insurance products in conjunction with an affiliated insurance agency...

Location: 4910 Tiedeman Road, Brooklyn Ohio Position Location Policy General Location: Cleveland, OH market Hybrid Requirement (if within specific cities): If the selected candidate resides in Cleveland, OH they are expected to work on-site 2 days per week at the nearest KeyBank office (non-branch location). Remote Option: If the selected candidate lives outside of KeyBank’s geographic footprint, the position will be considered fully remote. Hours: 8-5pm EST Job Summary As an integral member of the Commercial Bank team, this role collaborates to acquire, expand, and retain business clients. The position serves as the first point of contact for customer service needs, inquiries, or problems, ensuring clients receive a full and effective client experience. Essential Functions Collaborate with partners to expand and retain business and commercial clients Maintain and manage cash management services, including project completion and tracking...

Location: 4900 Tiedeman Road, Brooklyn Ohio The Client Administrator (CA) is accountable to assist a Senior Institutional Advisor (SIA)/Relationship Manager (RM), and other SIA/RM, as needed within the Institutional Advisors team. The CA will administer an IA book of institutional relationships with emphasis on client service and daily administrative duties. The CA must develop and maintain in-depth knowledge of IA products and services and keep clients informed of new products and related improvements, while supporting SIA/RMs in retaining clients and identifying areas to improve existing relationships and processes. The focus of administrative activities relates to client satisfaction/consulting and oversight responsibilities associated with all legal, ERISA, reporting aspects and client issues/resolution involving the following: trust/custody, benefit disbursements, investment management, and commercial bank account services/activities, as well as maintaining the...