22 business banking relationship manager jobs found in Brooklyn

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job As part of Key’s second line of defense Compliance Risk Management function, the Risk Evaluation and Assurance Program (the “REA Program”) has the responsibility for evaluating Key’s ongoing compliance with applicable laws and regulations and the adequacy of operational controls and processes in mitigating applicable risks through the execution of operational and compliance monitoring and testing across Key’s lines of business, products, and functional activities. Individuals lead the design and execution of testing and continuous monitoring to evaluate the adequacy of Key’s operations and compliance with regulatory requirements. Individuals work both autonomously on assignments and in collaboration with other members of REA team on projects and testing. The Senior Manager must have a strong understanding of audit and/or testing concepts and apply those to testing, monitoring, issues management, and verification...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job As part of Key’s second line of defense Compliance Risk Management function, the Risk Evaluation and Assurance Program (the “REA Program”) has the responsibility for evaluating Key’s ongoing compliance with applicable laws and regulations through the execution of compliance and operational risk monitoring and testing across Key’s lines of business, products, and functional activities. Individuals in this role assist in the design and execution of operational risk testing and continuous monitoring. Individuals work both autonomously on assignments and in collaboration with other members of REA team on projects and testing. The ideal candidate has a functional knowledge of consumer finance operations and products, experience in testing/auditing, and a passion for continuous learning and challenging the status quo. Essential Job Functions Serve on a team of risk evaluation and assurance professionals, working...

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary The Senior Client Service Associate (Sr. CSA) has responsibility for supporting Lead Institutional Advisors Regional Consultants and Consultants while managing an assigned book of institutional relationships. Provides high‑level client service and administrative support, maintains deep knowledge of institutional products and services, and partners across teams to resolve client issues. Experienced in ERISA, compliance, reporting, trust and custody, investment management, and nonprofit services, with a strong focus on client satisfaction, relationship retention, and process improvement. ESSENTIAL JOB FUNCTIONS Partner closely with a Lead Institutional Advisor/Regional Consultant/Consultant to service and oversee an assigned portfolio of institutional accounts, ensuring timely and accurate execution of client‑directed trades, transactions, and required financial reporting. Demonstrate strong working knowledge of...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Cleveland, OH or Buffalo NY; Cleveland OH, highly preferred. Hybrid Requirement (if within specific cities): Selected candidate resides in Key Bank footprint are expected to work on-site 3 days per week at the nearest KeyBank office (non-branch location). Remote Option: If the selected candidate lives outside of KeyBank’s geographic footprint, the position will be considered fully remote. Job Summary As a leader within the Commercial Analytics organization (embedded within the Commercial Bank line of business), the Business Analytics Manager is primarily responsible for generating hypotheses, designing analyses, and leveraging a variety of data querying and mining techniques to deliver insights that inform business decisions. The Business Analytics Manager uses data to perform complex analyses that explain business outcomes, monitor performance, and identify improvement opportunities. Guiding a team and/or...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job The Home Lending Compliance Officer will be a member of the Home Lending Compliance team within Compliance Risk Management.  They will provide support to the Mortgage and Home Equity Origination lines of business by researching, interpreting, and assisting with applying the assigned laws and regulations to each applicable line of business processes and systems.  They will provide consultative advice to applicable lines of business related to compliance, perform oversight activities and assume responsibility for mitigating and discouraging actions that may expose KeyCorp and its affiliates to risk outside its desired risk appetite. Essential Job Functions For the Home Lending Origination line of business, serve as the corporate compliance subject matter expert. Demonstrate working knowledge of banking/consumer compliance laws and regulations and apply them to risk management strategies. Develop...

Location: 4910 Tiedeman Road, Brooklyn Ohio The Technical Writer is responsible for analyzing, designing, developing, and publishing online policies and procedures for multiple lines of business. The writer, with guidance from the Editor and/or more senior writers, is responsible for making sure the information is easily consumable for the intended audience, written clearly and adheres to the defined taxonomy and guiding principles. The writer must also be able to collaborate and build strong relationships with team members and subject matter experts including technical personnel, operations, project/product managers, trainers, and line of business representatives on small to moderately sized projects and initiatives. Job Summary The Technical Writer is responsible for analyzing, designing, developing, and publishing online policies and procedures for multiple lines of business. The writer, with guidance from the Editor and/or more senior writers, is responsible...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Data & Business Intelligence Manager plays a key role in leading KeyBank's federated analytics model by enhancing the data experience across the enterprise. This role is responsible for managing a high-performance team that maintains and optimizes analytic data marts, ensuring data integrity, and supporting the development of trusted data assets. The Manager leads cross-functional work product with analytics, operations, and technology teams to solve business problems, improve data quality, promote best practices in data usage, and drive strategy that aligns with business goals. Essential Functions Maintain and enhance KeyBank’s Google Cloud-based Analytics Marts, including Star Marts and Client Analytics Marts (CAM). Serve as a subject matter expert (SME) for assigned data domains and marts. Lead enterprise data quality efforts, including testing, validation, and documentation. Analyze large and...

Location: 4900 Tiedeman Road, Brooklyn Ohio About the Position This position is a Sr. Finance Analyst within the Support and Administration Finance Team, providing financial business support to the Finance, HR, Risk Management, Legal, Corporate Center, and Internal Audit lines of business. This position will be responsible for helping to drive the financial performance and strategic initiatives of the Support & Admin LOBs. Strong partnering skills and effective communication are integral competencies of this position as an individual in this role will directly interact with leadership across Finance and the S & A LOBs.  This role will also require strong analytical skills, an enterprise mindset and robust knowledge of financial and profitability concepts. Essential Job Functions Primary responsibilities include: Provide Strategic guidance, advice, and financial modeling for strategic plans and investments. Leverage ad-hoc financial performance...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Senior Channel Manager – Branch Channel is responsible for leading a team to execute on KeyBank’s branch distribution strategy. This role focuses on translating physical distribution strategy into actionable execution plans across the branch network, ensuring alignment to business priorities, client experience expectations, and operational efficiency goals. The role owns end-to-end management of branch execution initiatives, including project planning, cross-functional coordination, rollout governance, and outcome attainment. The Senior Channel Manager partners closely with Retail Leadership, Corporate Real Estate, Technology, Operations, Security and Risk teams in addition to external vendors to ensure seamless delivery of branch-related initiatives that enhance client access, optimize cost efficiency, and support long-term network strategy. Key Responsibilities – Branch Execution & Distribution Strategy...

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary The Senior Trust Officer fulfills fiduciary responsibilities of KeyBank by providing expert trust and estate administration and advisory services to high-net-worth clients and their beneficiaries. The Senior Trust Officer works across Key Private Bank (KPB), collaborates effectively and provides insights and solutions to attract, retain and grow clients who require complex strategies to protect, grow and transition personal and family wealth. Actively manages trust and estate settlement accounts, in accordance with established policies and procedures, to a high professional standard – entrusted with the responsibility of delivering the KPB fiduciary mandate to ensure consistent advisory delivery, while managing fiduciary risk. Retains and deepens profitable client relationships within assigned revenue base. Actively produces new revenue as a team member to the field to meet production goals. The role may have...

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary   Fulfills fiduciary responsibilities of KeyBank as a corporate fiduciary for the administration and post-death settlement of fiduciary accounts by providing expert trust and estate administration and counsel to High Net Worth clients and their beneficiaries. Actively manages trust administration and settlement, in accordance with established policies and procedures, to a high professional standard. Retains and deepens profitable client relationships within assigned revenue base. Actively produces new revenue both as a team member and individually to meet production goals.   ESSENTIAL JOB FUNCTIONS   Fiduciary Expertise and Trust Administration Maintains deep expertise in fiduciary, investment, tax, and other related wealth issues Designs and delivers sophisticated fiduciary solutions, using relationship team model (being prepared and participating in pre-call), to high net worth clients...

Location: 4910 Tiedeman Road, Brooklyn Ohio Training: First 4 weeks will be on-site Monday-Friday from 8:00am-5:00pm ET Location : Hybrid in Brooklyn OH or Amherst NY, requiring 2 days in office each week Hours After Training: Monday- Friday from 8:00am-5:00pm ET JOB BRIEF (PURPOSE) As part of the Consumer Client Servicing team, the Lead Specialist is responsible for responding to internal and external loan servicing requests while performing maintenance, research, reporting, and transaction processing for Non‑Real Estate Secured Loans, Lines of Credit, and Auto Loans. The role requires adherence to regulatory, consumer, and privacy requirements while meeting established operational, quality, and service level standards. The Lead Specialist monitors assigned work queues and inboxes (including KeyView Deluxe and Quest) and exercises fair and reasonable judgment when interpreting and disclosing client relationships. ESSENTIAL JOB FUNCTIONS Monitor...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location Mobile, in office 3 days a week Job Summary ​​The Business Technology Sr Manager ​​utilizes technical expertise, business acumen, strategic execution, relationship and leadership skills to lead a team in designing, developing, implementing and maintaining a set of interrelated technology platforms that deliver on the strategic technology and operational objectives of the Consumer line of business.​ Technology Strategy & Leadership Understand the business; build and maintain roadmaps that deliver business value; engage productively and influence partners Build, advocate for, and maintain technology strategy for assigned business lines Promote thought leadership and continuous learning Team Leadership & Development Effective Financial Management Appropriate use of onshore/offshore mix Build and lead strong teams of analysts, PMs, engineers, developers, vendors Drive engagement, capability...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Data & Business Intelligence Senior Associate enables informed business decisions by translating data into meaningful insights that drive operational efficiency, risk management, and growth within the Wealth organization at KeyBank. This role partners closely with business leaders, analytics teams, and technology partners to identify opportunities, address performance gaps, and support enterprise priorities through high‑quality data, analysis, and reporting. The Senior Associate ensures data reliability and consistency by supporting enterprise data quality standards and contributes to the evolution of analytics and AI capabilities that improve how the organization uses information. Through clear communication, impactful storytelling, and effective coordination of work within the team, this role helps deliver trusted, actionable insights while providing guidance and mentorship to junior team members....

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary This role offers the opportunity to join a well‑established, growing Real Estate Institutional Capital Group team that is recognized for its leadership in commercial lending and lead Agent role in RE syndication market.  The Lead Servicing Officer is responsible for servicing an assigned portfolio of commercial real estate loans, primarily supporting the Real Estate Institutional Capital Group Line of Business, including non‑owner occupied and interim loan structures. The role provides end‑to‑end servicing support, portfolio administration, and related client services for a sophisticated client base that includes public and private REITs, real estate private equity firms and advisors, and commercial real estate owners, with additional focus on specialized healthcare property financing for hospitals and senior housing owners and operators. This position independently manages all pre‑closing and pre‑boarding document...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary Sr. Project Manager leads large and complex, high-priority projects and/or supports critical programs which usually impact multiple Lines Of Business (LOB) and/or functional areas and often require considerable resources and high levels of functional integration. Takes projects from original concept through final implementation using standard project management, organizational change management and risk management methodologies and concepts. Sets and manages expectations for diverse project stakeholders through planning activities and maintains transparency via communication & reporting channels. Establishes and maintains a strong collaborative trusted advisor relationship across a diverse, senior-level set of business and support partners. Essential Functions Works with business leader to define scope; manages project scope, scope changes, objectives, requirements, deliverables, and value proposition that...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job Reporting to the Director of Cybersecurity Risk Oversight, the Sr. Cybersecurity Risk Oversight Professional is a 2nd Line of Defense risk management position that provides independent oversight and Risk Management subject matter expertise to 1st Line of Defense Business units and their corresponding Business Risk and Control Analysts.   This position is responsible for Operational Risk oversight of the Key Technology and Operations Services line of business, as well as technology and information security risk oversight for areas of the enterprise that manage technology. As part of this oversight role, experience with cybersecurity domains, operations, architecture, governance, information security, and the ability to leverage that experience to identify material risks, provide credible challenge and assist in developing effective mitigation strategies. Essential Functions Evaluate risk and control...

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary The Treasury Operations Department is responsible for processing transactions and preparing both internal and regulatory reports associated with the Investment Portfolio, Collateral Management, Funding (including Liabilities), and Safekeeping functions. The Operations Analyst maintains an accurate and current system of record that reflects all Treasury-related transactions. Treasury Operations primarily supports multiple Lines of Business at Key and its affiliates. Portfolio responsibilities encompass managing fixed income securities such as bonds, settling trades involving fixed income and equities, processing principal and interest payments, and reconciling General Ledger entries. Funding activities include administering KeyBank debt issuances and borrowings, overseeing principal and interest payments, monitoring aggregate cash positions at the Federal Reserve, conducting due from account reviews, initiating...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job Reporting to the Director of Finance Operational Risk Management Oversight, this 2nd Line of Defense role will be responsible for performing appropriate oversight of the applicable lines of business to drive assurance that Key remains compliant with all applicable laws, regulations, and within operational risk appetite. The role will be required to provide advice, consultation services and if needed, training to assigned lines of business (LOBs) on operational risk program management topics, including all activities associated with LOBs risks, controls, testing, remediation, loss analysis, key risk indicators, reporting, policy and procedure development. The senior officer will be required to perform oversight activities and will assume responsibility for discouraging actions that may expose KeyCorp and its affiliates to losses, regulatory or reputation risks, or to risk levels that exceed desired risk appetite...

Location: 4910 Tiedeman Road, Brooklyn Ohio Position Location Policy General Location: Open to candidates within the United States. Hybrid Requirement (if within specific cities): If the selected candidate resides in Cleveland, OH, Buffalo, NY, or Albany, NY, they are expected to work on-site 2 days per week at the nearest KeyBank non-branch location. Remote Option: If the selected candidate lives outside of KeyBank’s geographic footprint, the position will be considered fully remote. Available to those residing in the United States. About the Job (Job Brief) Commercial Onboarding and Servicing (COS) is an organization focused on delivering the highest level of service and support to KeyBank Commercial Clients.  Within COS, the Onboarding Group is dedicated to providing post-sales solutioning, project management, implementation, and training to those commercial clients establishing new relationships with KeyBank or adding new services to existing...

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary The Merchant Sales Advisor serves as an integral member of the Key Merchant Services sales teams in assigned districts and/or segments within Consumer Business Banking. With a focus on growing client relationships with payment and card processing needs, the Merchant Sales Advisor assists as part of the client's trusted advisor team for solutions in order to develop, manage, and retain profitable client relationships for clients with basic to moderately complex merchant needs. Provides recommendations and solutions to help ensure the team achieves their goals. Will resolve client issues and execute appropriate action to ensure client satisfaction. Partners with various functional groups and lines of business throughout the bank for growth opportunities. Essential Functions Acquire new merchant services relationships through prospecting external sources within the sales representative's assigned territory, as well...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job The Senior Manager, Technology Compliance is a strategic leader responsible for overseeing KeyBank’s compliance with applicable state and federal banking laws, regulations, and supervisory expectations as they relate to technology, digital platforms, and emerging innovations. This role partners closely with Risk, Technology, Legal, Operations, Product, Internal Audit, and Regulatory Relations to ensure KeyBank’s technology initiatives—including AI/ML use cases, automation, cloud-enabled services, digital channels, and blockchain/crypto‑adjacent capabilities—operate within Key’s risk appetite and regulatory framework. The ideal candidate brings strong regulatory compliance and enterprise risk management expertise, deep understanding of technology governance, and proven experience building and maturing compliance programs in a large, regulated financial institution. This leader will shape the technology compliance...