7 customer service coordinator jobs found in Brooklyn

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Hybrid Hours: This team works between 8:00am & 8:30pm ET.   Monday- Friday. Hours:   8:00am - 5:00pm ET & 11:30am - 8:30pm ET at least once per week.   Will not have to work late shift until up & running independently.   Schedules are done monthly JOB BRIEF (PURPOSE) This is an intermediate position to support a highly performing, multi-process work team in the completion of consumer loan processing and servicing tasks related to loan origination; including documentation review, loan closing services and loan booking for Consumer Lending. The person filling this position will adhere to service levels and quality goals as well as departmental procedures. The incumbent will provide superior quality customer service while incorporating the essence of the Key Values. ESSENTIAL JOB FUNCTIONS Effectively manage simultaneous loan closing process in accordance with established procedures...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Mobile - In office 2 days a week. Position Summary KeyBank is seeking a Salesforce Commercial Servicing & Onboarding Tech Lead to provide hands-on technical leadership for Commercial onboarding and servicing delivery squads. This role will own end-to-end technical design, build quality, and solution delivery for Salesforce Service Cloud and Experience Cloud platforms supporting Commercial Banking operations. This is a full-time technical leadership role focused on building durable internal Salesforce domain expertise and reducing dependency on contractor heavy delivery teams. The successful candidate will drive engineering excellence, lead technical discussions independently, set technical direction, and partner closely with business stakeholders, product owners, enterprise architecture, and operations teams. This role offers a path to team leadership as the team and delivery portfolio mature. About...

Location: 4910 Tiedeman Road, Brooklyn Ohio This position is responsible for executing against the strategic projects for enhancing the capabilities of the Salesforce and nCino platform. This individual works closely with the line of business and technology colleagues to elicit, capture, and translate business requirements into technical requirements that can be conveyed with the appropriate level of detail to the development team. This role is responsible for scheduling and leading requirement gathering sessions with cross functional partners including external vendors as needed for the optimization of system capabilities. This role is highly visible with the ability to have direct impact on the organization and our internal and external customers. The successful candidate must have experience with the commercial lending process, possess a continuous improvement mindset, and have outstanding written and verbal communication skills. ESSENTIAL JOB FUNCTIONS...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary ​​The Business Technology Manager ​​utilizes technical experience, business acumen, delivery and leadership skills to lead a team in designing, developing, implementing and maintaining a set of interrelated technology applications meeting the technology and operational objectives of a line of business or function.​ This is a delivery‑focused, hands‑on role within Enterprise Data and Information Services (EDIS), responsible for leading and coordinating data operations initiatives across KeyBank’s Data Supply Chain (DSC). Essential Functions Technology Leadership Manages a technology portfolio generally aligned to a single or smaller domain. Utilize technology experience, business acumen, delivery and leadership skills to develop and grow partnerships with senior line of business/functional leaders that enable the team to prioritize technology investments and set/ receive direction to meet the business' or...

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Hybrid opportunity requiring a minimum of 2 days in office per week once training is completed Hours: Monday- Friday 9am - 6pm ET Team also rotates working 10:00am - 7:00pm pm ET about one week per month. JOB BRIEF (PURPOSE) In a Financial Services Contact Center environment, the CLC Sales Support Associate processes new loan applications received from the Internet channel. The CLC Sales Support Associate will work as the liaison between the client and Underwriting Department gathering information necessary for credit decisions, as well as resolving internal and external client inquiries and concerns. This is a mobile designated position and requires a minimum two days in office work per week. ESSENTIAL JOB FUNCTIONS Handle inbound and outbound calls to communicate application requirements and credit decisions to clients, including approvals, declines, and counter offers. Manage the end-to-end...

Location: 4910 Tiedeman Road, Brooklyn Ohio The Business Technology Manager utilizes technical experience, business acumen, delivery and leadership skills to lead a team in designing, developing, implementing and maintaining a set of interrelated technology applications meeting the technology and operational objectives of KeyBank's Debit Card Technology platform. This role requires strong vendor relationship management capabilities, partnering closely with third-party technology providers, payment processors, and card network partners to drive strategic alignment and ensuring consistent service delivery while holding vendors accountable to contractual obligations, service level agreements, and production stability standards. Essential Functions Manage a technology portfolio generally aligned to the Debit Card domain, including core debit processing platforms, card management systems, vendor tools, and enterprise data integration services supporting debit card operations....

Location: 4910 Tiedeman Road, Brooklyn Ohio About the job The consumer marketing team supports growth of KeyBank’s consumer product suite by developing strategic marketing programs aligned to business goals and objectives, while maintaining responsibility for marketing operations, risk and control management, and procedures. This Senior Marketing Consultant role is dedicated solely to the planning, execution, governance, and ongoing optimization of rate offer marketing initiatives specific to deposit products. The role serves as the primary marketing lead for deposit campaigns deploying rate offers, partnering closely with product, analytics, compliance, creative, operations, and leadership teams to ensure offers are executed accurately, responsibly, and in alignment with business priorities. Essential job functions Serves as the dedicated marketing lead for deposit led, rate offer initiatives, with accountability for campaign strategy, execution, governance, and...