15 business banking senior relationship manager jobs found in Cambridge, MA

The Associate Director, IT Portfolio & Demand Management leads Harvard Kennedy School IT's (HKSIT) department-wide portfolio governance, demand-management, and quarterly planning practices. Working closely with the CIO, Director of Strategy & Innovation, and HKSIT leadership, the role translates School and departmental priorities into an integrated portfolio spanning strategic initiatives, projects, major operational commitments, service improvements, and approved institutional demand. Across this portfolio, commitments are clearly defined with accountable owners, expected outcomes, target dates, dependencies, capacity decisions, and regular executive review. The Associate Director maintains the authoritative view of HKSIT’s material active and proposed work, establishes consistent standards for planning and status reporting, identifies stalled or at-risk commitments, and ensures unresolved issues are brought forward for timely leadership action. The role facilitates...

The Chief of Staff (COS) is a thought partner to the Vice President and University Chief Information Officer/Vice President of Harvard University Information Technology (VP & UCIO) and a senior member of the Office of the VP & UCIO. The COS develops and maintains a close working relationship with the VP & UCIO and with stakeholders internal and external to Harvard University Information Technology (HUIT) to advance the VP & UCIO’s priorities. Reporting directly to the VP & UCIO, the COS serves as connective tissue across the organization, strengthening coordination, information flow, and follow-through. The COS supports daily, mid-term, and long-term activities and projects that advance the VP & UCIO’s agenda, helping to keep priorities and commitments on track. The role synthesizes information, identifies issues requiring leadership attention, and supports coordinated action on high-priority initiatives. Areas of focus will evolve over time. The COS builds...

Job-Specific Responsibilities: Reporting to the Manager of Award Operations, the Award Specialist independently serves as a subject matter expert and institutional resource for complex sponsored award management. This role exercises independent judgment in the interpretation of sponsor terms and conditions, determination of appropriate award structures, and resolution of non-routine and high-impact issues. The Award Specialist plays a key role in ensuring institutional compliance, mitigating risk, and advancing strategic improvements to the award management processes and systems across the university.  Lead the institutional review, interpretation, and acceptance of complex sponsored award notices, including resolving ambiguous or conflicting sponsor terms and determining appropriate award setup structures in alignment with university policy and risk considerations. Act as a primary point of contact and problem solver for a broad range of GMAS issues across the award...

Reporting to the Property or Area Manager (POA), the Property Operations Assistant is responsible for the day to day oversight of a subset of buildings withing the HUH portfolio. The main role of the POA is to provide/coordinate the maintenance of building services and systems, (HVAC, MEP, etc.), for the smooth operation of a large building or small group of buildings.  The position plays a critical role in ensuring that the properties are operated in a manner consistent with the physical, financial and service standards of Harvard Housing, Campus Services and Harvard University.  Job-Specific Responsibilities: Ensures that properties are maintained to the safety and quality standards established by HUH, for all physical aspects of buildings, systems, and grounds Monitor buildings daily and log activity appropriately to ensure that all systems are maintained in good working order: mechanical systems and equipment, heating, plumbing, electrical, fire protection, fixtures,...

Education Support Services (ESS) provides audiovisual and instructional support, event and media production, training, and consulting services to faculty, staff, and students in the Faculty of Arts and Sciences (FAS) and Harvard community. The team supports the school’s mission by delivering premium technology offerings that enhance and creatively advance the teaching & learning environment. ESS is comprised of three service groups: Event & Media Production, Teaching and Learning Support, and Integrated Audiovisual Services.  The Field Event Manager for Event & Media Production works closely with the Director of Events and Media Production and the Manager of Media Production to manage event staffing and associated resources, ensuring operational success across a portfolio of Harvard community events, including those on evenings and weekends. The Manager oversees the work of ten positions: two Field Production Managers, event coordination staff, and six Senior Media...

Job Summary: The Manager, Media Relations, Harvard College leads and coordinates day-to-day media relations activities that advance the visibility, reputation, and strategic priorities of Harvard College. Reporting to the Senior Director, Strategic Media & Issues Management, FAS, this role develops and executes proactive media strategies, manages relationships with journalists and media outlets, and serves as a key communications partner to College administrators and stakeholders. The Manager identifies and promotes compelling stories that showcase the achievements, initiatives, and impact of Harvard College while ensuring alignment with broader Faculty of Arts and Sciences (FAS) and University communications objectives. The role works closely with College leadership and communications colleagues to coordinate media engagement, respond to inquiries, and support integrated communications efforts. As an experienced communications professional, the Manager operates...

Under the direction of the Senior General Manager, this role provides operational support and oversight to ensure the smooth running of Harvard Kennedy School (HUDS) operations. The position assists all in maintaining efficient business practices while delivering exceptional customer satisfaction to students, faculty, university clients, and guests. **This is a term position ending on 9/27/2027** Job-Specific Responsibilities General Responsibilities Ensure high standards are consistently met by implementing all HUDS and University policies related to food quality, sanitation, equipment, facility maintenance, and safety. Foster a positive, collaborative work environment that promotes open communication, fairness, and continuous learning while supporting HUDS and University goals. Maintain professional relationships with Union Employees and Union Shop Stewards. Ensure compliance with unit-specific sustainability goals and programs. Collaborate with Human Resources...

Campus Services departments provide essential services to the Harvard community under market-based, competitive cost structures, with 1600+ employees (70% of staff represented by eight unions) and an annual budget of approximately $450 million. The Harvard International Office (HIO) supports the University’s international students, scholars, and employees, and the departments and schools that host them, by providing immigration advising, regulatory compliance, and programming that advances Harvard’s global mission. The Senior Director of the Harvard International Office provides overall strategic, operational, and financial leadership for the HIO. This position is responsible for setting the vision for the HIO; ensuring institutional and federal regulatory compliance; developing and managing a robust and resilient service portfolio for international students, scholars, and staff; and building strong partnerships with University leaders, schools, departments, and external...

Job Summary: Lead admissions operations and planning that may include applicant recruitment and evaluation, event planning, data analysis and policy and workflow development. Job-Specific Responsibilities: The Senior Associate Director oversees the consistent interpretation and administration of predegree advising and admissions policies and processes and supervises the advising team. The role provides leadership on complex student matters and institutional risk; manages key departmental operations; and uses data to inform policy, planning, decision-making, and continuous improvement. Other duties and responsibilities: Ensure compliance with School and University admissions and academic policies and applicable legal requirements. Research, analyze, interpret, and resolve policy questions, providing accurate and timely guidance to department, School, and University staff and leadership. Identify, monitor, and mitigate potential risks to School and University...

Reporting to the Director for Residential Dining Operations, the Senior General Manager provides leadership and oversight to the Freshman Dining Hall, Summer School Dining Program and the Fly-By/Grab & Go.  This position has primary responsibility for all operational aspects of a quality dining service program, and for providing maximum customer satisfaction to students, Freshmen Dean, faculty, affiliated departments and University guests.    Job-Specific Responsibilities: Operational Management Lead exempt management team and non-exempt service staff in the overall management of the Freshman Dining Hall, Summer School Dining Program and the Fly-By/Grab & Go; in full compliance with all food, occupational safety rules and regulations and customer service expectations.  Ensures high standards are consistently met via the implementation of all HUDS and University quality assurance policies and procedures related to food, sanitation, equipment and facility maintenance...

The Digital Banking Manager is a key role responsible for shaping, delivering, and optimizing digital experiences across digital channels. Working under the leadership of VP of Digital Banking, this role blends strategic thinking with hands-on execution- using business analysis, customer insight, and technical understanding to create products that meet member needs, support operational goals, and drive ongoing digital adoption.  Job-Specific Responsibilities: Product Strategy & Roadmap Develop and maintain a product roadmap aligned with organizational objectives, market trends, and member expectations. Identify opportunities to enhance digital experiences, streamline journeys, and improve service quality. Conduct competitive analysis and monitor industry trends to inform product decisions. Member Experience and Journey Optimization Lead the creation and refinement of digital member journeys, ensuring they are seamless, intuitive, and accessible across devices....

Department Profile: Harvard’s Office of Research and Academic Compliance (ORAC) within the Office of the Vice Provost for Research aims to promote and support a culture of integrity in research and education by providing specialized administrative and operational expertise, including proactive risk assessment, consultation, and mitigation, to help Harvard’s schools, departments, and research communities comply with applicable laws, regulations, and institutional policies. ORAC leads and directs risk and compliance activities for various schools and units across campus and is responsible for a broad spectrum of risk assessment and mitigation, compliance, research security, operations, and education/training in the major compliance domains, including financial conflicts of interest, conflicts of commitment, outside activities, export controls, and international collaborations and activities. ORAC works as a central administration clearinghouse for non-financial compliance issues...

**Although the position will remain posted until filled, applicants are strongly encouraged to apply by the end of the day on Friday, July 31, 2026.** Job Summary: Reporting to the Associate University Librarian for Discovery and Access, the Director of Information & Technical Services will lead the Information & Technical Services (ITS) department of the Harvard Library. The Director will oversee the operational management of staff, functions, and operations of ITS and will provide strategic direction to the department’s sections (monographic acquisitions, e-resources & serials acquisitions and management, metadata creation, and metadata management), as well as provide vision and leadership for Harvard Library initiatives within their purview.   The Director serves as a trusted advisor for library leaders making policy-level decisions and sets priorities in ordering, scoping, metadata processing, creation, and management, licensing, project planning, and...

The Belfer Center for Science and International Affairs is the hub of Harvard Kennedy School's research, teaching, and training in international security and diplomacy, environmental and resource issues, and science and technology policy. The Belfer Center was named a “Center of Excellence” by the University of Pennsylvania’s Think Tanks and Civil Societies Program in 2021 – the last year of its ranking program – in recognition of the Center’s six consecutive years as the world’s #1 university-affiliated think tank. The Center has a dual mission: (1) to provide leadership in advancing policy-relevant knowledge about the most important challenges of international security and other critical issues where science, technology, environmental policy, and international affairs intersect; and (2) to prepare future generations of leaders for these arenas. Reporting to Meghan O’Sullivan, Director of the Belfer Center for Science and International Affairs at Harvard Kennedy School, the...

Job-Specific Responsibilities: The Business Intelligence Manager leads our data and analytics function, helping the organization make smarter, faster, and more impactful decisions. The Business Intelligence Manager oversees a team of analysts and partners across the credit union to unlock the value of our data, drive growth, improve member experience, and enable innovation. This role also leads to the evolution of our data warehouse, reporting tools, and analytics capabilities to ensure data is accessible, trusted, and actionable. Data Strategy & Leadership Champion a culture of data-informed decision-making across the organization Partner with senior leaders and business units to identify and prioritize high-impact opportunities Lead, coach, and develop a high-performing analytics team Own key analytics platforms and vendor relationships Bridge business and technical teams to ensure the right questions are asked and answered with confidence Data Analysis &...