135 scheduler call center jobs found in Cambridge, MA

Job Summary: The Office of Physical Resources & Planning (OPRP) provides complete and integrated planning and design services, construction management, and building renewal, maintenance, and operations management to maintain the physical resources of the FAS campus. To accomplish this mission, OPRP relies on a unique set of IT systems and applications to fulfill its day-to-day business needs. Duties & Responsibilities Responsible for directing a wide range of support functions and all activities relating to building operations, building systems, security, maintenance, services, and facility budget control for FAS locations, including Widener Library, Lamont Library, Pusey Library, Houghton Library, and Harvard Library (HL) locations, including the Harvard Depository/RMS.  Manage and oversee the security program for all FAS Libraries and HL.  The FAS portfolio totals 800,000 Sq. Ft., and the HL portfolio totals 200,000 Sq. Ft., combined budgets $10M+....

Job Summary: The Harvard Graduate School of Design (GSD) educates design, research, and scholarship leaders to make a resilient, just, and beautiful world. The GSD offers degree programs across a range of design disciplines—architecture, landscape architecture, urban planning, urban design, design engineering, and real estate—as well as advanced research programs that cut across these disciplines and a robust public program of lectures, exhibitions, and publications. The immense variety of people, programs, and ideas at the School sustains a vibrant and rich environment for learning, inquiry, and collaboration, unlike any other design school. For more information about Harvard GSD see:  https://www.gsd.harvard.edu/ . Reporting to the Assistant Director of Academic Administration for the Department of Urban Planning & Design (UPD), the Executive Coordinator provides executive assistance to the Department and Chair and performs a wide range of high-level administrative...

Site: The Spaulding Rehabilitation Hospital Corporation   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.   We're offering a $750 sign-on bonus to welcome you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process. Please note: Based on current market conditions, the minimum starting rate for this position is typically $20.58 per hour.   Job Summary Working under the direction of licensed personnel, assists patients with activities of daily living tasks...

Site: The Spaulding Rehabilitation Hospital Corporation   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.   We're offering a $750 sign-on bonus to welcome you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process. Please note: Based on current market conditions, the minimum starting rate for this position is typically $20.58 per hour.   Job Summary Working under the direction of licensed personnel, assists patients with activities of daily living tasks...

Site: The Spaulding Rehabilitation Hospital Corporation   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.     Job Summary Summary The role functions as a support to staff who provide direct care to patients, including clinical support duties and non-clinical duties. Performs duties assigned by clinical and administrative leadership. The role involves collaborating with the interdisciplinary team to maximize the quality of life for the residents. The position interacts with patients by answering call lights, distributing water and food,...

Job Summary: The EdRedesign Lab  at Harvard Graduate School of Education: Founded in 2014 by Paul Reville, Francis Keppel Professor of Practice of Educational Policy and Administration at the Harvard Graduate School of Education, EdRedesign provides catalytic support to the cradle-to-career place-based partnership field to drive systems-level change and open personalized pathways to well-being, educational attainment, civic engagement, and upward mobility. To support this growing field to effect transformational change that serves the needs and talents of individual children and youth, our work focuses on talent development, actionable research, our Institute for Success Planning, and our By All Means initiatives. Our mission is to ensure the social, emotional, physical, and academic development and well-being of all children and youth, especially those affected by racism, poverty, and disinvestment. Reporting to EdRedesign’s Deputy Director & Director of the Institute...

Job Summary: The Research Assistant II will contribute to the general running of The Open Canopy and offer special support regarding the strands of work that involve piloting a curriculum on slow journalism and connecting Middle Eastern (MENA) and American youth. The Open Canopy involves the ongoing development of an international online learning community, as well as the pursuit of related research. The RA II will provide administrative, organizational, and intellectual support to the project. Specific tasks include but are not limited to: helping with the day-to-day running of our online program; curating the project’s social media accounts; offering technical and pedagogical support for educators; documenting and analyzing student work; exploring how we might integrate AI into our programming. Organizational support may include helping develop project materials related to dissemination (e.g., conference presentations, workshops, social media, etc.) and publications (e.g....

Are you energized by helping people navigate their employee journey and keeping HR operations running smoothly? Join our HR team as an HR Coordinator, in which you will play a central role in ensuring a positive experience for new hires, current employees, and department leaders. This position is ideal for someone who thrives in a collaborative environment, enjoys problem-solving, and is eager to grow their HR skill set while supporting a wide range of operational needs. This role is a key member of the HR Consulting team within Central Administration. Job-Specific Responsibilities: On/Offboarding Logistics  Send onboarding information to new hires regarding I-9 employment eligibility requirements and follow up as needed (benefits-eligible, Harvard payrolled -contingent (temps), and student workers).  Send onboarding/offboarding checklists to new employees and hiring managers/department administrators. Serve as primary contact with departments for contingent and student...

Site: The Spaulding Rehabilitation Hospital Corporation   Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.   We're offering a $750 sign-on bonus to welcome you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process. Please note: Based on current market conditions, the minimum starting rate for this position is typically $20.58 per hour.   Job Summary Working under the direction of licensed personnel, assists patients with activities of daily living tasks...

Job Summary: Harvard Education Press (HEP) is a mission-driven, independent, university press affiliated with the Harvard Graduate School of Education.  Our mission is to provide practitioners and policymakers with the knowledge, tools, and information they need to understand and address the educational issues facing our society today and tomorrow.  As a forum for the variety of thought in the field, we drive the conversation about education. The Marketing Specialist is responsible for executing on marketing efforts that drive brand awareness, audience engagement, and revenue growth. This role combines creative marketing ideas with author relationship management and technical marketing proficiency. The position requires a blend of innovative thinking, creative execution, relationship building, and data-driven decision-making to deliver measurable results across multiple marketing channels. Job-Specific Responsibilities: Digital Marketing & Analytics (30%)...

The Harvard Law School Annual Fund is seeking an Associate Director who will be responsible for raising unrestricted support for the Law School's $14 million annual giving program. This position focuses on developing and implementing strategies to sustain its current success and provide future growth.  Working within a larger fundraising team, the Associate Director is responsible for overseeing reunion and non-reunion solicitations of annual unrestricted leadership gifts ($5,000-$250,000) and will strive towards increasing dollars, volunteers, and participation rates in assigned portfolios.   As Associate Director, you will:    Work with the Director of the Annual Fund as well as Major Gifts staff to increase the level of unrestricted gifts of $10,000+ among alumni in both non-reunion and reunion years.  Manage prospects in varied relationship stages including identification, cultivation, solicitation, and stewardship, and be responsible for making 100-125 visits per year....

Under supervision of the Associate Director for Administrative Operations, the Administrative Coordinator provides a wide range of administrative support to the Office for Community Support, Non-Discrimination, Rights and Responsibilities (CSNDR) and the Office for Dispute Resolution (ODR) by staffing the front desk and contributing to the improvement and efficiencies of departmental processes. While ensuring a smooth day-to-day workflow for the offices, this position also triages a stream of ad hoc, often urgent and time-sensitive, requests from multiple sources. As a critical, front-facing member of CSNDR and ODR, the Administrative Coordinator is expected to work in a well-organized and professional manner with meticulous attention to detail and organization. Duties and Responsibilities: Handling all administrative functions, including but not limited to invoice and reimbursement processing, updating internal record systems, technical troubleshooting and coordinating with...

Community and Campus Life (CCL) is a central administration unit based in the Office of the President at Harvard University, led by the Chief Community and Campus Life Officer. Fostering a campus environment where everyone can thrive is essential to Harvard's academic mission of pursuing excellence in teaching, learning, and research.  CCL seeks to foster a culture of mutual respect and full participation for all members of the Harvard community, grounded in the University’s commitment to nondiscrimination, equal opportunity, and access for all. We are deeply committed to elevating pluralism as a foundational principle in our approach to community and campus life. To achieve this, we work in partnership with schools and units across Harvard by sharing best practices, supporting and expanding programs that encourage engagement across differences, and ensuring pathways for full community participation are accessible to all members of the University. Our initiatives develop skills to...

The Reimagining the Economy Project (RtE) at the Harvard Kennedy School is recruiting a Project Manager for its new Global Economic Transformation initiative. The successful applicant will work closely with the RtE leadership team, graduate students, and other researchers within a tight-knit academic community at the Center for International Development, and in collaboration with the Malcolm Wiener Center for Social Policy and the Taubman Center for State and Local Government.   This position will engage with RtE’s new Global Economic Transformation initiative, through which we are creating an international network of policy practitioners who are experimenting with new approaches to local, regional, and national economic development, and addressing challenges such as the creation of good jobs, growth in the services sector, and the green energy transition.   About the Reimagining the Economy Project    Founded in 2022, RtE is a multi-year research initiative that integrates a...

Financial Administration (FAD) is dedicated to advancing Harvard University’s teaching and research mission by stewarding its resources; providing support, guidance, and consultation; ensuring compliance with laws, regulations, and University policies; mitigating risk; pursuing operational excellence; and promoting the financial health of the University. Job-Specific Responsibilities: Reporting to the Associate Director, Risk and Compliance Services, the Program Manager, Risk and Compliance Services, is responsible for maintaining and administering the University’s Anonymous Reporting Hotline, supporting the Institutional Compliance Program (IC Program) and the Institutional Risk Management (IRM) program. Harvard University seeks a collaborative, organized, and strategic individual to be its Program Manager, Risk and Compliance Services. Reporting to the Associate Director, Risk and Compliance Services, the Program Manager, Risk and Compliance Services primarily will be...

The Project Manager is a key member of the Ash Center’s Reimagining Democracy Program, which brings together scholars, practitioners, and students to develop bold, actionable ideas that will help reconstruct and revitalize democratic institutions and practices in the United States. Working closely with the Ash Center Director and senior staff, the Project Manager is responsible for advancing the design, development, execution, and impact of a dynamic portfolio of convenings, symposia, and other programming. The Project Manager is responsible for ensuring all program deliverables are executed start-to-finish and of highest quality, whether launching a series of cross-sector convenings of environment and climate leaders or managing the production and dissemination of a series of written work on rebuilding trust in our election systems.   Candidates must demonstrate experience managing projects involving multiple principals, meticulous attention to detail and follow-up, and a...

Professor Goel’s Computational Policy Lab at the Shorenstein Center at Harvard Kennedy School is seeking a Software Engineer with specialized expertise in software development, generative AI, and data science. This position is housed within the Shorenstein Center on Media, Politics and Public Policy. Through teaching and research at the Kennedy School of Government and its program of visiting fellows, conferences and initiatives, the Center is at the forefront of its area of inquiry. Application Requirements Applications must include the following, or they will be considered incomplete: Resume Cover letter including: A link to a piece of code on GitHub that you wrote, ideally something that demonstrates your technical skills and you’d enjoy walking us through if you were selected for an interview. A short description of the project you linked to. Confirmation that you are legally authorized to work in the United States without sponsorship for at least two years....

Job Summary: The Dialogue Across Differences (DxD) Lead will advance and manage HGSE’s Dialogue Across Differences initiative, a community-wide effort focused on strengthening open inquiry and constructive dialogue skills across our campus. In this 25-hour-per-week position, the DxD Lead will collaborate with faculty, staff, students, and external partners to design, implement, and support high-impact trainings, events, and structures that deepen HGSE’s culture of pluralism, engagement across difference, and trust. The role requires a thoughtful blend of strategic thinking, facilitative experience, program management, and partnership development. HGSE is a residential community supporting primarily on-campus degree program students along with faculty and staff. Our commitment to a vibrant campus culture relies on robust connections; we believe in-person work brings enhanced collaboration and innovation, strengthened organizational culture, and a stronger student experience....

Harvard Law School’s Criminal Justice Institute (CJI) is inviting applications for a Clinical Instructor. CJI is a public defender clinic that provides zealous defense to indigent adults and juvenile clients facing misdemeanor and felony charges in Boston area criminal courts. Student practice includes case investigation, trial court work from arraignment to disposition, and interlocutory appellate representation in the Appeals Court and Supreme Judicial Court. The clinic also represents clients in compassionate release proceedings, and has an active amicus practice before the SJC. CJI students learn to provide client-centered representation, developing their advocacy skills to help their clients both in and out of the courtroom. Reporting to the Director and the Deputy Director of the Institute, the Clinical Instructor provides law students with a rigorous educational experience while also ensuring that clients accused or convicted of crime and/or delinquency are provided with...

Job Summary: The Associate Attorney position is primarily responsible for providing legal counsel directly to University clients on a wide range of matters related to complex litigation, investigations and disputes. The successful candidate will supervise outside counsel on large litigation, investigation, and other similar matters, independently will handle agency and court proceedings and responses to subpoenas and other demands for information, and also will partner with other OGC lawyers on complex and high-profile litigation and governmental and internal investigations, in addition to providing research on a broad range of legal topics and handling a wide array of legal matters.  Job-Specific Responsibilities: Providing legal advice/counsel on litigation and governmental and internal investigations, and other areas of law relevant to the University’s mission and operations (e.g., corporate law, labor and employment issues, compliance, student and faculty affairs,...

The Center for Public Leadership (CPL) seeks a part-time Program Manager to support the Wolk Israel Graduate Fellowship, a highly selective leadership development program for emerging Israeli leaders pursuing graduate study at Harvard Kennedy School.  The Wolk Fellowship provides students with a cohort-based leadership curriculum grounded in servant leadership, values exploration, and experiential learning. The Program Manager will serve as the primary operational and programmatic point of contact for the fellowship, ensuring a high-quality experience aligned with CPL’s mission.  Job-Specific Responsibilities: Co-Curricular Planning, Implementation & Support   Manage all programmatic components of the Wolk Fellowship   Implement and coordinate co-curricular sessions tailored to the fellowship’s aims and context.  Support students in developing individualized learning plans and leadership development goals.  Facilitate cohort sessions and reflective discussions...

Job Summary: Responsible for comprehensive human resources consulting services for a unit(s) or department(s). Provide leadership in change processes to create a culture of productivity and engagement.   Job-Specific Responsibilities: The Senior Human Resources Consultant provides strategic guidance and advice on all HR related issues, demonstrating a solid understanding of the opportunities and resources available.  Essential Functions   Consults with and advises managers and employees on policies and procedures relating to employment practices, policy interpretation and application, recruiting, performance management, compensation, union and employee relations, staff development, and organizational development.  Partners with managers, employees, HR colleagues, and bargaining unit representatives to address a variety of workplace issues and to facilitate collaborative problem solving and decision making.  Oversees the collaborative development and implementation...

The High Tension Technician will work in the Campus Services Electrical Distribution Group. Will be involved in all aspects of testing and calibration of the installation, operations, metering, and maintenance of Harvard University's low- and medium-voltage distribution systems, to ensure safe and reliable delivery of electric power to the campus Physical Requirements: The candidate must be physically fit and able to climb staging and ladders, lift manhole covers, and maneuver power circuit breakers. The candidate may be required to bend, reach, and hold position for extended periods of time. Occasional heavy lifting and considerable walking, climbing, and stooping are involved. The candidate must be capable of wearing a full body harness for confined space work and be able to pass a medical physical. Working Conditions: Emergency Status Designation : Critical Operations Personnel Qualifications Basic Qualifications:   The candidate must have a Massachusetts...

  Job Summary: The High Tension Electrician will work as part of the Campus Services Electrical Distribution Group. The position is involved in all aspects of installing, operating, metering, and maintaining Harvard University’s low- and medium-voltage distribution systems, ensuring the safe and reliable delivery of electric power to the campus. Position Description: Work with electrical distribution systems and equipment (up to 15KV) that include, but is not limited to, underground manholes and ductbanks, control wiring and power cable systems, distribution type transformers, air and gas filled primary disconnect switches, power circuit breakers and switchgear, capacitor banks, power fuses, stationary control battery banks, protective relaying and metering, and electrical enclosures and controls. Must observe and comply with all standard safety codes and practices and perform work in accordance with recognized trade and University standards.   Performs other core...