2 customer service agent jobs found in Reston

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description The Senior Director, Cybersecurity Risk Oversight Lead is responsible for advancing the Chief Risk and Compliance Division's (CRCD) independent cybersecurity risk oversight strategy. This role serves as a senior second line of defense (2LOD) leader responsible for overseeing cybersecurity risk governance, risk identification and assessment, risk appetite, issue management, emerging risk monitoring, regulatory engagement, and executive reporting. Serving as a strategic partner to enterprise leadership, technology teams, and control functions, this role provides independent oversight and credible challenge to ensure cybersecurity risks are...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description THE IMPACT YOU WILL MAKE    As Principal, AI Solutions, you will lead a high‑impact, forward‑deployed AI solutions team responsible for turning enterprise AI capabilities into measurable business outcomes. This role sits at the intersection of platform, product, and delivery, operating as the “last mile” of AI value creation across Fannie Mae. This team is embedded with business leaders, rapidly co‑building solutions, and feeding learnings back into the AI platform, core AI capabilities, and enterprise standards. You will support enterprise AI productivity tooling strategy and enablement, and co‑built priority use cases, working with...