5 customer experience supervisor jobs found

Company Alaska Airlines The Team Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.  Role Summary The Policy & Procedures Specialist is responsible for developing policies and procedures for operational functions at Alaska Airlines (AS) and Horizon Air (QX). As an individual contributor, this role makes recommendations to improve the research, development, documentation, implementation, and interpretation of policies to support...

Company Alaska Airlines The Team Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.  Role Summary The Supervisor Inflight Crew Scheduling oversees the daily operation of Inflight Schedulers at Alaska Airlines (AS) and Hawaiian Airlines (HA). As a people leader, the Supervisor Inflight Crew Scheduling leads and establishes priorities for the team to schedule and meet performance objectives including safety, reliability, and customer...

Company Alaska Airlines The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. Role Summary This role is responsible for owning the operation during their shift and executing on strategy to ensure a superior level of customer service that will delight our guests at Alaska Airlines (AS) and Hawaiian Airlines (HA).  As a people leader, the Duty Manager of Station Operations, leads and establishes priorities for the team to deliver a remarkable guest experience, and uphold the...

Company Alaska Airlines The Team Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.  Role Summary The Regional Director, Asia Station Operations sets the long-term strategy for driving a safe, reliable operation while maintaining the highest standards in customer service for Alaska Airlines (AS) and Hawaiian Airlines (HA). As a people leader, this role establishes strategic goals and direction for a team of operational leaders to ensure the...

Company Alaska Airlines The Team Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. Role Summary The Inflight Policy & Procedure Specialist is responsible for developing solutions related to policies and procedures applicable to inflight functions at Alaska Airlines. As an individual contributor, this role makes recommendations to improve inflight processes and procedures, assuring that safety, compliance, and customer service are...