6 senior customer success manager jobs found

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our team, you will be overseeing our full portfolio of high-impact internal events. This role combines hands-on project management with strategic advising—delivering exceptional “white glove” service to senior leadership while also mentoring junior team members to elevate their skills and contributions. You will bring strong organizational expertise and a passion for creating memorable experiences. THE IMPACT YOU WILL MAKE The Project Manager, Strategic Event Lead role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our Digital Marketing team, you will execute email marketing campaigns across Fannie Mae’s business segments. You will partner with segment marketing teams to translate business goals into effective email campaigns. You will build, QA, and deploy emails and related assets and ensure all communications are accurate, timely, and aligned with brand standards and email best practices. THE IMPACT YOU WILL MAKE The Email Marketing Specialist role will offer you the flexibility to make each day your own while working alongside people who care so that you can deliver on the following responsibilities: Email...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a senior leader within the Digital Marketing and Technology team, you will build and scale a modern, AI-enabled marketing analytics function that drives enterprise decision-making. You will transform how marketing performance is measured, understood, and acted on—serving as a strategic partner to marketing, business, and technology leaders. You will own the vision, strategy, and execution of marketing data and analytics - elevating it into a proactive, insight-driven function that shapes business outcomes. THE IMPACT YOU WILL MAKE The Marketing Data and Analytics Senior Manager role will offer you the flexibility to make each day...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued member of Fannie Mae’s Treasury and Capital Markets (TCM) division, the Product Management - Senior Associate will be responsible for supporting the Hedging and Securitization functions of the Whole Loan Desk, primarily through designing, developing and testing the functionality for new products, as well as ongoing implementation, enhancement, or maintenance of existing products. You will work closely with Whole Loan Traders, internal stakeholders, and engage with cross-functional teams to align strategic initiatives, deadlines, and deliverables. You will gain broad exposure to large and impactful lines of business across TCM, and...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our Low-Income Housing Tax Credit (LIHTC) team, you will provide expert advice on overseeing customer network development and customer support activities, as well as supporting customer engagement opportunities. Since restarting its LIHTC platform in 2018, Fannie Mae has been a significant investor in proprietary and multi-investor funds. As a valued contributor on our dynamic team, you will help the LIHTC team originate new proprietary and multi-investor fund LIHTC investments through our syndicator partners.  Additionally, you will be responsible for assigned operational activities for the team with the help of...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description At Fannie Mae, futures are made. The inspiring work we do helps make homeownership and affordable rental housing possible for millions. Every day brings opportunities to make a meaningful impact on the housing finance system while working within an inclusive, flexible, and collaborative environment. Here, you can grow your career while helping expand access to fair and affordable housing. Since relaunching its Low-Income Housing Tax Credit (LIHTC) equity platform in 2018, Fannie Mae has invested over $5 billion across proprietary and multi-investor funds. As a Director on the LIHTC Proprietary Investments team, you will play a key...