26 insurance call center representative jobs found

Organizational Context/Position Summary: Engineering & Utilities (E&U) operates and manages energy supplies, district energy plants, and utility infrastructures on the Cambridge/Allston campuses, a 24/7 facilities-related call, alarm monitoring, and dispatch center, and provides engineering and technical services. This position provides electrical engineering at a senior level for the planning, design, technical support on operation, maintenance, and upgrades of the University’s utility infrastructure which includes electric, steam, hot water and chilled water as well asenergy/building management and utility metering systems. This position shall also perform special short and long-range projects as directed. Duties & Responsibilities: Partners with E&U Leadership to develop, refine, and maintain the campus utility systems. Coordinate with the plans and needs of the University’s Schools and Units. Oversee the installation and relocation of underground utility...

Reporting to the Dean for Medical Education, the Associate Dean for Faculty Development in Medical Education (ADFDME) oversees Harvard Medical School (HMS) faculty development efforts aimed at educators of medical students and supports medical education research efforts focused on undergraduate medical education (UME) from across the HMS ecosystem.  The overarching mission of this ADFDME position is to ensure that Quad-based and hospital-based HMS faculty are fully prepared both to serve in instructional and evaluative roles within the MD program and to study aspects of this educational program in a rigorous manner.  Oversight of Faculty Development for HMS Teaching Faculty in the MD Program Faculty development programming for those who teach or evaluate in the MD program takes multiple forms, including live events and workshops, online modules and courses, and 1:1 observation and coaching of individual faculty as needed. The ADFDME leads the team that designs, delivers,...

To advance Harvard University’s mission of teaching and research, we partner to provide stewardship, strategies, and services that create exceptional community experiences . The Custodial Supervisor is guided at all times by the mission, vision, and principles of Campus Services and instills a commitment to these values among all team members. The Custodial Supervisor fosters a welcoming, supportive, and diverse workforce and environment Job-Specific Responsibilities: As part of the Facilities Maintenance Operations (FMO) group in Campus Services, this position is responsible for the daily supervision of custodial services operations in an assigned area(s), including all routine and specialty work.  The FMO supervisor works closely with customer representatives as well as other members of Campus Services management to provide consistently high levels of customer satisfaction.  Ensures all Custodial Services operations adheres to customer-determined standards.  Develops...

The Transactional Law Clinics (“TLC”) is a curriculum-based, transactional practice law office and clinical education program of Harvard Law School. TLC provides community-oriented legal representation to transactional clients, including entrepreneurs, small businesses, social enterprises, non-profit organizations, community groups, and individuals and companies in the entertainment industry and creative fields. TLC also includes two student-led initiatives, called Student Practice Organizations (“SPOs”), that operate under TLC – the Recording Artists Project (“RAP”) and Harvard Law Entrepreneurship Project (“HLEP”). RAP provides pro bono legal services to musicians and other entertainment clients over a project cycle of 8 to 10 weeks in both the Fall and Spring academic semesters. It is also part of a creative partnership that involves local undergraduate students in music business and similar areas of study. HLEP provides pro bono legal research and analysis to entrepreneurs in...

The Planning, Design and Construction Office (PD&C) seeks an experienced Senior Construction Manager (SrCM) to join the Project Management team responsible for the planning, design, construction, and turnover of capital projects across Harvard Medical School’s (HMS) campus. The SrCM plays a key role in executing HMS’s Five-Year Capital Plan and Campus Renewal Program, providing field-based construction leadership and coordination across multiple active projects. Reporting to the Director of Design and Construction, the Construction Manager serves as the Medical School’s on-site construction representative, overseeing construction activities to ensure projects meet established schedule, budget, safety, and quality objectives. The SrCM works closely with project managers, contractors, consultants, campus stakeholders, and Facilities staff to lead work within active academic, laboratory, and research environments. This position requires full-time on-site presence and work hours...

Job Summary: Reporting to the Building Operations Manager and working closely with the Building Systems Manager, the Building Services Assistant is a key member of the Facilities Management team responsible for supporting the safe, efficient, and reliable operation of all Harvard Radcliffe Institute properties. The Building Services Assistant provides hands-on building maintenance, supports day-to-day operations, and helps coordinate and document work performed by internal trades and external vendors across building systems and services. This position is classified as essential. All essential personnel are expected to be on site during emergency situations, including but not limited to snowstorms and other severe weather, in order to help ensure the safety and continuity of building operations, building occupants, and the general public. Job-Specific Responsibilities: Helps ensure that buildings are maintained to the standards established by the Facilities Management...

Job Summary: The Hotamışlıgil Lab studies innate adaptive pathways involved in metabolic health and diseases such as obesity, diabetes, cardiovascular disease and asthma. For the past nearly 30 years, our lab has made important contributions to the burgeoning field of “immunometabolism", studying the interactions between metabolic and immune responses as critical drivers of numerous chronic diseases. In the last decade, we have approached immunometabolism in these two paths: organelle homeostasis and lipid metabolism. Using biochemical, genetic, and physiological studies, we aim to find novel pathways and preventive, therapeutic solutions to today’s greatest threats to global human health. The environment in our laboratory is collegial, supportive and diverse. One of the greatest powers of science is its ability to unite people, where representatives from every nation, culture, ethnicity, religion, and lifestyle  can work together for a common purpose. This is most evident in...

The Executive Administrator and Project Manager to the Chief of Police is a role that combines high-level executive support, complex project management, and broad departmental coordination. The position manages the full range of administrative duties for the Chief’s office, leads key initiatives, and contributes to policy, accreditation, training, and compliance efforts for the University Police Department. The incumbent reports directly to the Chief and partners closely to the Assistant Chief, Accreditation Manager, Training Officer, HR and other campus partners to advance departmental priorities. This role requires exceptional judgment, discretion, solid sense of urgency and the ability to handle highly confidential and sensitive information. Job-Specific Responsibilities: Executive Support & Administrative Management Provide comprehensive executive support to the Chief of Police, including calendar and schedule management, meeting planning, travel arrangements,...

Job Summary: Responsible for the identification, evaluation, and protection against key risk exposures at the University, as well as any necessary loss mitigation related to such exposures. Job-Specific Responsibilities: As a key contributor to the University’s risk financing program, the Insurance Manager is a key player in the procurement and administration of the university’s casualty insurance and self-insured programs. Supporting the department’s consultative approach, the candidate should expect to regularly interact with internal clients and partners to holistically assess and address risk through a variety of means including but not limited to contract and policy reviews, on-site meetings and assessments as well as interviews and research. The position partners with the claims manager and Office of General Counsel on claims and coverage issues. The position may also be called upon to recommend solutions for addressing business risk based on objective consultation...

Job Summary: Independently perform complex financial administration including budget development, financial analysis, and consultation. Provide recommendations for the use of financial resources. The Department of Stem Cell and Regenerative Biology (HSCRB) is seeking an Accounting and Business Operations (ABO) Manager to support and lead in critical department financial and business operations. In addition to advanced skills and knowledge of financial and business policies, best practices, and platforms, the ideal ABO Manager will have a strong commitment to service leadership, to team and community building, and to providing best possible customer service. Working with ABO team members, other HSCRB staff, and administrative peers across campus, the ABO Manager is key to achieving department goal of improving human health. The ABO Manger position is an excellent opportunity for someone looking grow their technical and leadership skills, mentor a team to success, and support...

The Clinical Instructor (CI) is responsible for working with the Clinic Director (and other staff of the Election Law Clinic) to operate the Election Law Clinic, including, but not limited to, activities related to client representation, clinical teaching, and project management.  The Election Law Clinic offers Harvard Law students the opportunity to do hands-on litigation and advocacy work across a range of election law areas, with a focus on redistricting and vote suppression cases. Clinic offerings will include federal and state litigation projects, as well as some advocacy opportunities. Under the supervision of Faculty Director of the Election Law Clinic, clinic students will work on every aspect of litigation, including pre-filing investigations, meeting and retaining clients, engaging in lay and expert discovery, briefing and arguing dispositive motions, pre-trial preparations and trial practice, as well as the appellate process. Election law cases rely heavily on political...

Job Summary: Reporting to the Associate Director of Facilities Management, the Building Operations Manager oversees the daily operations of campus buildings, supervises building operations staff, and manages maintenance, vendor services, and assigned renovation projects. The position ensures effective use of the work order system, coordinates closely with the Building Systems Manager on operational and systems-related priorities, and maintains high standards of service, safety, and responsiveness for building occupants. The role also supports emergency management efforts and shares on-call responsibilities. This is an essential, on-campus critical position for HRI operations. During emergencies or severe weather, the employee must report to campus to perform non-deferrable work and may be called in outside of their regular schedule. Job-Specific Responsibilities: Essential Duties and Responsibilities:   Manages the daily operations of HRI campus buildings including...

Job Summary: Reporting to the Associate Dean for Academic Programs (Associate Dean), the Executive Director provides intellectual and administrative leadership for Harvard Radcliffe Institute’s renowned residential fellowship program. Each year, the program brings approximately 50 leading scholars, scientists, artists, and practitioners from around the world to pursue ambitious, original projects within Radcliffe’s uniquely vibrant interdisciplinary community. The Executive Director sets the strategic direction of the fellowship program; ensures the rigor, fairness, and visibility of its selection processes; and stewards the fellows’ experience from recruitment through selection, residency, and alumni engagement. In close collaboration with the Associate Dean, the Dean of the Harvard Radcliffe Institute, and program partners, the Executive Director ensures that the fellowship program advances the Institute’s mission as a leading center for cross-disciplinary exploration and...

The Senior Human Resources Consultant (SHRC) is a key member of the HR Consulting team within Central Administration at Harvard University. This role will be responsible for comprehensive human resources consulting services for an assigned department(s) within the portfolio and provide leadership in change processes to create a culture of productivity and engagement. Job-Specific Responsibilities: The SHRC provides strategic guidance and advice on all HR related issues, demonstrating a solid understanding of the opportunities and resources available. Essential Functions Consults with and advises managers and employees on policies and procedures relating to employment practices, policy interpretation and application, recruiting, performance management, compensation, union and employee relations, staff development, and organizational development. Partners with managers, employees, HR colleagues, and bargaining unit representatives to address a variety of workplace issues...

The Teaching and Learning Lab (TLL) is a mission-driven organization that prioritizes a diverse, inclusive culture and work/life balance. The TLL supports faculty members at the Harvard Graduate School of Education (HGSE) as they create residential and online learning experiences using a variety of pedagogical and technological approaches. We are seeking several new Online Learning Fellows to help support ongoing course design, development and support of the  fully-online Ed.M. degree offered by the School. The Online Learning Fellows will also support the How People Learn course and other offerings within the Foundations curriculum. This effort requires collaborating with Learning Designers, Learning Technologists, faculty-led teaching teams, and core administrative offices to build and support online courses on the Canvas Learning Management System (LMS), ensuring that all content is accessible for all learners and the course experience runs smoothly online. The work will be...

HALC seeks an experienced Senior Manager for Planning and Development, to facilitate the coordination of complex planning and design implementation, design review, and permitting processes across development projects within its portfolio.  Reporting to the Managing Director of Planning and Design Implementation, this role guides the development and refinement of site development parameters, design guidelines, and key physical planning elements for third-party projects; implements HALC’s design review process; and manages complex, multi-party entitlement efforts across the company’s development portfolio. The position requires exceptional organizational rigor, strong design judgment, collaborative spirit, and the ability to facilitate alignment among multiple stakeholders — including institutional and development partners, consultants, and public agencies — on a range of complex design, planning, and regulatory issues, ensuring projects advance in a manner consistent with the...

Job Summary: The Technical Director for College Theater reports to Manager of College Theater, OFA and supports Harvard undergraduates producing co-curricular theater in both dedicated and multi-use spaces, the position advises and supervises all technical aspects for between 10-15 productions per year (sets, lighting, sound, rigging, load-ins and strikes) and provide hands-on training and oversight in college-run venues. Job-Specific Responsibilities: Production Oversight (50%)   The Technical Director for College Theater (TD) serves as a resource for Harvard students presenting undergraduate, co-curricular theatrical productions in a variety of theater spaces as well as multi-function spaces across the College. The TD advises and supervises projects (set, lighting, costumes, projection, and sound design, rigging and production load-in and strikes), in assessing and providing technical support and training to students mounting projects in college-run venues....

Reporting to the Associate Director of Transit Services, the Operations Manager is responsible for the day-to-day management and continuous improvement of Harvard University’s Transit operations. The role supports: A 24 hour operation and oversees frontline and administrative staff, daily service delivery, customer service, and compliance activities across fixed-route daytime and evening campus shuttle services, accessible van services, on-demand evening transportation, and charter services. Requires evening and weekend hours. Ensures reliable, safe, and customer-focused operations while supporting strategic initiatives and projects led by the Associate Director and Managing Director of Transportation Services. This position collaborates closely with the Fleet Management team and provides operational support across Transit and Fleet as needed. Job-Specific Responsibilities: Operational Management & Service Delivery Manages daily operations of campus shuttle,...

This full-time exempt position in the Harvard College Fund reports to a Managing Director of Development and is responsible for planning and executing Class Reunion fundraising efforts. The incumbent secures both capital and annual support from alumni with an emphasis on raising unrestricted, current-use funds for the College, in addition to other FAS priorities. They manage a portfolio of Harvard College alumni classes, and work closely with staff and alumni leaders to identify, recruit, and manage diverse and inclusive volunteer committees to maximize dollar and participation results. The Assistant Director is responsible for developing and implementing class-wide fundraising plans and individual prospect strategies. Meets regularly over the course of the year with top donor prospects and volunteer leaders, both in-person and virtually, to qualify, enlist, solicit, and coordinate on volunteer activity. Job-Specific Responsibilities: Manages Harvard College alumni classes...

The American Repertory Theater (A.R.T.) at Harvard University produces a mainstage subscription season, as well as additional artistic projects, which expand the boundaries of theater by transforming the ways in which work is developed, programmed, produced, and contextualized, always including the audience as a partner. A.R.T. produces a broad range of theatrical entertainment, including new works, pre-Broadway premieres, co-productions and transfers, and international tours.  Through groundbreaking and transformational theatrical experiences, A.R.T. believes that theater has the power to heal and imagine collective pathways forward. A.R.T. affirms and celebrates a multitude of perspectives and experiences that reflect the diversity of our country and world, and is dedicated to making a welcoming and accessible space for people of any identity, background, or ability. As the professional theater on the campus of Harvard University, A.R.T. is committed to the collaborative and...

Reporting to the Director of the Office for Community Support, Non-Discrimination, Rights and Responsibilities (CSNDR) and University Title IX Coordinator, the Associate Director for Compliance and Title VI Coordinator is responsible for oversight of the University’s compliance with Title VI, as well as overall case management of Title IX Hearings, Appellate Panels, NDAB Determination Panels, and matters subject to the University Committee on Rights and Responsibilities (UCRR) Fact-Finding Procedures. The Associate Director works closely with the Director of CSNDR and University Title IX Coordinator, the Title IX Hearing Chair, and the Director of the Office for Dispute Resolution (ODR) on application of the University’s Policies and Procedures addressing sexual harassment, other sexual misconduct, and the University’s Non-Discrimination and Anti-Bullying Policies and Procedures (NDAB). The Associate Director is also responsible for supporting the University’s administration and...

Reporting to the Director of Safety and Security, the Security Manager assists the Director in supervising and coordinating the security staff and daily operations. The Security Manager performs security management duties with minimal supervision to provide security for the staff, visitors, collections, and physical assets of the Harvard Art Museums. The Security Manager serves as the front-line supervisor of the security staff during a shift. Work is frequently performed with a high degree of skill, judgment, and latitude.  Core Duties and Responsibilities: Coordinates day-to-day security operations at the Harvard Art Museums, including staffing levels, post coverage, emergency response, special events, and group visits.  Provides day-to-day supervision of security staff by assuming responsibility for such tasks including assigning work schedules, distributing and reviewing work, providing orientation and ongoing training for employees, and addressing performance issues,...

Job Summary: Reporting to the Dean, the Associate Dean for Academic Programs oversees the Radcliffe Institute's four key program departments: Academic Ventures & Engagement (AV&E), the Emerging Leaders Program (ELP), the Radcliffe Fellowship Program (FP), and the Schlesinger Library (SL). In close collaboration with the Dean, other senior leaders, Institute and University faculty, and key stakeholders, the Associate Dean ensures that these programs align with institutional priorities, foster strong partnerships, and represent the Institute across the broader Harvard community. Collectively, these programs advance transformative, interdisciplinary ideas and scholarship across the arts, humanities, sciences, social sciences, and the professions.  Job-Specific Responsibilities: Is a strong manager, intermediary, and thought partner, collaborating with the Dean and Radcliffe’s senior leadership to develop and implement polices, practices, and high-level programmatic...

Job Summary: As our Lead Software Engineer, you will collaborate with and shepherd software engineers, data scientists, and machine learning engineers, and will develop AI-based software solutions to better address the needs of our constituents (students, alumni, faculty, researchers, staff, and community at large). You will have the chance to guide and continuously improve the ways in which we engage, educate, and empower people around the world, combining the best of human touch and technology scale, exploring the use of everything from the latest generative AI models to blended and immersive environments, multi-modal and varied-form content, and the most innovative research and teaching methodologies. Job-Specific Responsibilities: Develop production-ready software solutions that solve real business problems, taking into account business needs and technology/operations landscape; lead interaction with internal stakeholders and technology on specific projects and...