Full time
NBCUniversal
New York, NY
We are looking for a Sr. Client Success Specialist to serve as the local streaming TV expert and strategic advisor for clients, sales, and internal stakeholders covering Peacock, NBCU, and Telemundo digital video products. Responsibilities Manage a list of large agency and advertiser accounts; serve as the cross-functional quarterback from proposal and planning through activation and reporting—partnering with account management, operations, and sales to deliver exceptional service, navigate complex agency requirements, and achieve client KPIs in a fast-paced environment. Effectively communicate, develop quarterly business reviews (QBRs), translate the complex into clear and concise guidance for growth. Build a deep understanding of client business objectives; lead weekly client touchpoints to optimize in-flight performance and provide strategic recommendations that drive long-term outcomes and brand growth. Analyze and troubleshoot campaign performance via...