5 customer experience coordinator jobs found

Assistant Branch Manager    We are seeking an experienced branch sales and operations professional to support our leadership team at our East Providence Branch. This position will directly supervise, coach and mentor the Retail Flex Bankers staff.    Responsibilities: Assure that bank policies and procedures are adhered to and followed Coordinate work schedules Manage and supervise cash/currency handling and controls as well as security and audit functions Mentor and coach employees in their assigned accountabilities including cross training all staff to be proficient in all operations and sales functions In collaboration with key staff, conduct staff meetings, prepare and issue performance evaluations and implement disciplinary actions when appropriate Service customers both in a teller and banker capacity, including account maintenance, lending, opening and maintenance of deposit accounts, cross selling and referrals Requirements: Previous branch...

Loan Origination Specialist   Join Our Mortgage Lending Team! We are seeking a detail-oriented and customer-focused Loan Origination Specialist to support our Mortgage Originators throughout the residential mortgage loan process. This role is responsible for providing administrative, operational, and customer support while helping ensure a smooth and efficient experience for borrowers from application through closing.   Key Responsibilities Support Mortgage Originators by managing loan files and maintaining accurate documentation. Assist borrowers throughout the mortgage application process and provide exceptional customer service. Request, collect, review, and upload required loan documentation. Monitor loan pipelines and help ensure applications move efficiently through the lending process. Coordinate with Mortgage Originators, Processors, and internal partners regarding file status and outstanding conditions. Respond to...

Executive Administrator Are you a highly organized and detail-oriented professional looking to make a meaningful impact in a dynamic corporate environment? Washington Trust is seeking an experienced, highly organized, proactive and solutions-driven Executive Assistant to provide dedicated support to the Chief Executive Officer and Chief Operating Officer. This position requires more than outstanding administrative skills. The successful candidate will be a trusted partner who anticipates needs, manages competing priorities with discretion and sound judgment, and serves as a key point of coordination across the organization. The Executive Assistant will be responsible for managing complex calendars, communications, travel, meetings, and executive priorities while also supporting strategic projects, leadership initiatives, and special assignments. The ideal candidate is comfortable working behind the scenes to keep executives focused on the highest-value...

  We are looking for a self-starter to become a Wealth Management Assistant as part of our Middle Office Team located in Westerly, RI.  This position is an on-site role.   This group provides operational support to all groups within Wealth Management.  This is accomplished by providing outstanding service, administrative and analytical support, and transaction processing to internal and external clients. The successful candidate will ensure internal team partners are compliant with operating policy, documentation procedures and regulatory requirements.  This position is also responsible for ensuring transactions are processed accurately and on time, and exceptions are resolved proactively.  This position interacts with client facing team members, management, third-parties and vendors to coordinate daily operational activities.  The candidate will have the ability to support process improvement activity and help embed a culture of continuous improvement....

Assistant Branch Manager   We are seeking an experienced branch sales and operations professional to support our leadership team at our new Bristol Branch. This position will directly supervise, coach and mentor the Retail Flex Bankers staff.    Responsibilities: Assure that bank policies and procedures are adhered to and followed Coordinate work schedules Manage and supervise cash/currency handling and controls as well as security and audit functions Mentor and coach employees in their assigned accountabilities including cross training all staff to be proficient in all operations and sales functions In collaboration with key staff, conduct staff meetings, prepare and issue performance evaluations and implement disciplinary actions when appropriate Service customers both in a teller and banker capacity, including account maintenance, lending, opening and maintenance of deposit accounts, cross selling and referrals Requirements: Previous branch...