16 contact center specialist jobs found

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!   Job...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!   Job...

About the Role: Grade Level (for internal use): 12 The Team:   The Data & Research division within S&P Global Market Intelligence represents flagship products including Capital IQ Solutions, Visible Alpha, Desktop platforms, API/Marketplace solutions, and comprehensive data assets. Our dynamic, entrepreneurial team of experienced financial services professionals operates globally with over $1.3B in annual revenue, fostering a collaborative culture that values partnership, innovation, and client success. We embody S&P's core values of Discovery, Partnership, and Integrity while maintaining a global mindset and commitment to continuous growth. Responsibilities and Impact: Drive revenue acquisition and exceed sales targets through new business development and strategic account expansion across assigned territories or market segments Develop and execute comprehensive territory strategies that align with company objectives and market opportunities...

Kensho is S&P Global’s hub for AI innovation and transformation. With expertise in machine learning, natural language processing, and data discovery, we develop and deploy novel solutions to innovate and drive progress at S&P Global and its customers worldwide. Kensho's solutions and research focus on business and financial generative AI applications, agents, data retrieval APIs, data extraction, and much more. At Kensho, we hire talented people and give them the autonomy and support needed to build amazing technology and products. We collaborate using our teammates' diverse perspectives to solve hard problems. Our communication with one another is open, honest, and efficient. We dedicate time and resources to explore new ideas, but always rooted in engineering best practices. As a result, we can innovate rapidly to produce technology that is scalable, robust, and useful. Kensho Technologies (a division of S&P Global) is seeking a Senior Marketing Specialist,...

About the Role: Grade Level (for internal use): 09 The Multi-Asset Indices Product Management team at S&P Dow Jones Indices (S&P DJI) is seeking a Senior Specialist to support its initiatives in both the US and globally. This is an exciting opportunity to join the team as a product manager, providing S&P DJI’s clients with indexing solutions in growing areas of the insurance, options overlay, and multi-asset investment universes. This multi-faceted role includes serving as the owner of the product development and maintenance process as well as the financial health of the product line. The Role The Senior Specialist will play an integral role within the Multi-Asset Indices Product Management team.  The role includes the following key responsibilities: Help define and execute the product development strategy, considering broad market trends and client needs. Support the suite of Multi-Asset Indices and products via analysis and content creation for...

About the Role: Grade Level (for internal use): 10 The Team: We are a dynamic & energetic team comprised of experienced professionals from across the Non-financial services industry all working together to achieve our revenue goals. We have an entrepreneurial spirit and value team work so being a team player is crucial in order to succeed within our organization Responsibilities and Impact: You'll be the first impression of Market Intelligence and a quarterback, leveraging resources from marketing, product, sales and relationship management teams to match our solutions and services to meet client needs.   As top of the funnel, you are essential to the organization's overall growth. We are looking for someone to grow with the company by evolving not only their sales skills, but their industry knowledge and product knowledge on market leading analytical solutions and data services.  As you grow, there are opportunities for you to transition into areas where you can...

About the Role: Grade Level (for internal use): 10 Sales Specialist (S&P Global Market Intelligence) The Role: Sales Specialist The Team: We are a dynamic & energetic team comprised of experienced professionals from across the financial services industry all working together to achieve our revenue goals. We have an entrepreneurial spirit and value team work so being a team player is crucial in order to succeed within our organization Responsibilities and Impact: You'll be the first impression of Market Intelligence and a quarterback, leveraging resources from marketing, product, sales and relationship management teams to match our solutions and services to meet client needs.   As top of the funnel, you are essential to the organization's overall growth. We are looking for someone to grow with the company by evolving not only their sales skills, but their industry knowledge and product knowledge on market leading analytical solutions and data...

About the Role: Grade Level (for internal use): 12 About the Role/The Team:   The Structured Finance team is a dynamic group of analytical professionals who specialize in evaluating complex financial instruments and emerging asset classes. We pride ourselves on being at the forefront of credit analysis innovation, working collaboratively to develop new methodologies and provide market-leading insights. Our team values intellectual curiosity, rigorous analysis, and the ability to communicate complex concepts clearly to both internal stakeholders and external clients. The Associate Director is recognized as an expert, frequently advising others on complex matters, and operating with autonomy. Helping to manage effective operational systems and processes, working closely with other teams to deliver sustainable results. What’s in it for you: The opportunity to work in a collegial culture with great potential for professional development and career growth. To succeed,...

About the Role: Grade Level (for internal use): 11 The Team: The Account Management team sits within a high-growth, strategically critical segment for S&P Global Market Intelligence. We partner with leading hedge funds, private equity and venture capital firms, and private credit managers—some of the most sophisticated clients in the market. Our clients use a broad suite of Market Intelligence solutions. We primarily represent Data & Research and Risk & Valuation Services, and collaborate closely with our Enterprise Solutions teams to deliver comprehensive, multi-product strategies. This is a fast-paced, dynamic environment where intellectually curious, commercially driven individuals thrive. Responsibilities and Impact: The Account Manager role serves as the primary commercial lead for an assigned portfolio of clients. They are focused on driving net revenue growth by fostering strong client relationships and delivering comprehensive solutions...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!   Job...

About Platform Distribution & Partnerships: Platform Distribution and Partnerships is a division of NBCUniversal's media group responsible for the distribution and monetization of the company’s multi-billion-dollar linear and streaming services portfolio to pay-tv providers, NBC broadcast affiliates, consumer technology platforms and devices, and consumer brands. A key revenue-generator, the division is comprised of content distribution, affiliate relations and strategic partnerships across NBC, Peacock, Bravo, Telemundo and various FAST channels. Role This is a unique and outstanding opportunity that offers exposure to all aspects of the NBC Network. The Affiliate Relations Division liaises between the NBC Network/Peacock and the 200+ NBC Affiliate Local Stations around the US. This includes working with Entertainment, Sports, News and Peacock. Ideally, you are someone with a passion for the media industry, a self-starter and who will work well in and promote a team...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!   Job...

NBCUniversal is dedicated to fostering a culture grounded in principles of mutual respect. The Fair Employment group is part of the Labor & Employment Department and is comprised of three verticals (Fair Employment Practices & Policies, Fair Employment Training, and Positive Employee Relations), serving as a key, central point of contact to address concerns raised by employees, including complaints of discrimination, harassment, and retaliation; facilitating Respect in the Workplace training; and conducting employee roundtables.  The Specialist role is responsible for auditing, tracking, and reporting, as well as trend analysis related to the various programs and initiatives of the Fair Employment group across the enterprise. The ideal candidate is a detail-oriented, critical-thinking professional who is proactive, results-driven and understands the role and purpose within an organization. The Fair Employment Specialist reports to the Vice President, Fair Employment...

Kickstart your career at NBCUniversal with a high-impact role that keeps the business moving! As a Digital Billing Specialist, you'll be responsible for providing seamless invoicing support and billing reporting for NBCUniversal’s digital properties. You will coordinate the invoice process & status management in alignment with our clients’ expectations, making sure brands get the visibility they deserve! In this role, you’ll be collaborating with Sales, Strategic Planning, Ad Operations, and the Finance Billing teams, all while gaining invaluable industry experience in digital media! Work with account executives, digital planners & campaign managers to understand client billing requirements and to provide actualized flight delivery, ensuring each campaign runs smoothly Manage billing dashboards for multiple campaigns, keeping internal teams aligned on status Handle custom reporting requests Partner with campaign managers and the finance billing team to ensure...

PM Associate, Private Credit Established in 1984, Bain Capital is one of the world's leading private investment firms with approximately $105 billion in assets under management. Bain Capital manages a range of strategies including private equity, public equity, credit, venture capital, real estate, life sciences, and impact investments.  Our competitive advantage is grounded in a diligence-intensive, value-added investment approach that enables the firm to deliver industry-leading returns for its investors. Headquartered in Boston, Bain Capital has offices in Chicago, Dublin, Guangzhou, Hong Kong, London, Madrid, Melbourne, Mumbai, Munich, New York, Palo Alto, San Francisco, Seoul, Shanghai, Sydney, and Tokyo. BAIN CAPITAL CREDIT OVERVIEW Bain Capital Credit is a leading global credit specialist with approximately $53 billion in assets under management.  We invest across the full spectrum of credit strategies, including asset-based finance, direct lending, leveraged...

City Manager, New York City - Velocity Black (Remote) Do you have unique knowledge and passion for all things NYC? Do you love establishing strategic partnerships with restaurants, members only clubs, and local experiences and curating one of a kind member events? Velocity Black is looking for an engaging City Experience Manager to bring the core DNA of Velocity Black to life in NYC. This role will serve as the commercial lead- responsible for driving partnerships, protecting and elevating our most differentiated access, and driving measurable membership growth in our most competitive market.  We are looking for a strategic operator who can negotiate at the highest level, convert existing and new relationships into growth channels, and ensure our NYC access continues to set the global standard for exclusivity and performance. Velocity Black, a Capital One company, harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the...