158 retail jobs found in Cambridge, MA

The Retail Operations Specialist is responsible for driving operational consistency, strengthening controls, and supporting frontline execution across all Harvard FCU branches. This position conducts branch audits, reinforces policies through coaching and training, and partners with cross-functional teams to ensure procedures are clear, aligned, and effective in the branch environment. This role plays a critical part in identifying process gaps, reducing operational risk, improving staff performance through targeted coaching, and ensuring compliance with established standards. The Retail Operations Specialist also supports incentive validation and participates in cross department collaboration and projects that enhance retail operations. Job-Specific Responsibilities: Conduct planned and surprise branch audits to ensure consistency in processes, controls, and documentation  Identify operational gaps, risks, and inconsistencies; document findings and track corrective actions...

Starting Rate: $24.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. Regional Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). This role supports the particular Region by floating to various branches within a designated geographic area where operating needs dictate the additional staff in a branch for a period of time. Responsibilities: Simultaneously performs the duties of a traditional branch customer service representative and teller. This position requires travel to various branch locations within the designated Region. An emphasis is made on placing employees within a specific geography to where they live.  Account Representative Duties: Opens deposit...

Starting Rate: $22.00   Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line).    Major Responsibilities: Simultaneously performs the duties of a traditional branch customer service representative and teller, primarily in specific traditional branch locations where such a “hybrid” position is authorized. Account Representative Duties: Works toward achieving specific individual sales and service goals through the following activities:  Opens deposit accounts Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.) Closes loans for customers for applicable...

Starting Rate: $22.00   Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line).    Major Responsibilities: Simultaneously performs the duties of a traditional branch customer service representative and teller, primarily in specific traditional branch locations where such a “hybrid” position is authorized. Account Representative Duties: Works toward achieving specific individual sales and service goals through the following activities:  Opens deposit accounts Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.) Closes loans for customers for applicable...

Hiring Range: $59,594 - $95,776   The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. In a Retail bank branch, proactively sells the bank’s products and services to existing customers and prospects, guides the sales efforts of the platform team, ensures superior customer service levels, and manages the daily operations.   Responsible for the overall management of a mid-sized banking office.  Proactively guides the sales activities of the assistant manager and platform staff toward achievement of their personal sales objectives, as well as established branch goals.  Through tested techniques, engages in sales and service coaching sessions with sales staff.  Conducts business development activities to include...

Hiring Range: $59,594 - $95,776   The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. In a Retail bank branch, proactively sells the bank’s products and services to existing customers and prospects, guides the sales efforts of the platform team, ensures superior customer service levels, and manages the daily operations.   Responsible for the overall management of a mid-sized banking office.  Proactively guides the sales activities of the assistant manager and platform staff toward achievement of their personal sales objectives, as well as established branch goals.  Through tested techniques, engages in sales and service coaching sessions with sales staff.  Conducts business development activities to include...

The Program Coordinator (PC) is a member of a fast-paced, customer service-oriented team in the Professional Education (PPE) unit at the Harvard Graduate School of Education (HGSE), which serves more than ten thousand educators in early childhood, K-12, and higher education around the world each year through a diverse portfolio of professional learning offerings. The PC reports to the Assistant Director of Program Operations The Program Coordinator is responsible for administrative coordination of an annual portfolio of professional education programs, products, and services in both face-to-face and online formats. Under the guidance of Program Managers, the PC is responsible for partnering with other team members to deliver exceptional customer service to faculty and program participants toward our ultimate goal of producing outstanding professional learning experiences. The PC serves as an ambassador of HGSE Professional Education at all programs. Job-Specific...

The Speech to Text Provider will join a dedicated team of accessibility professionals in Harvard University Disability Resources (UDR). UDR provides leadership to University efforts to ensure an accessible, welcoming working and learning environment for individuals with disabilities while ensuring compliance with federal and state regulations. UDR serves as a central resource on disability-related information, procedures and services for the University community and provides expertise in the development, implementation, and acquisition of standard disability-related University practices, procedures, and resources. Job-Specific Responsibilities Reporting to the Associate Director of Harvard UDR, the Speech to Text Provider  position that provides real-time meaning for meaning captions or transcriptions for students and other Harvard affiliates with disabilities in classes, academic activities, and at University events. The Speech to Text Provider also liaises with third-party...

The VP of Finance is a key member of the upper management team responsible for the overall integrity of Harvard FCU’s financial reporting, accounting operations, and collections functions. The VP leads these teams to ensure accurate and timely financial information, strong internal controls, effective asset quality management, and compliance with all applicable laws and regulations. The VP of Finance is a strategic partner to the CFO, supporting balance sheet management, budgeting and forecasting, and enterprise performance measurement in alignment with Harvard FCU’s mission and risk appetite. Job-Specific Responsibilities: Financial Management & Reporting Oversee preparation, accuracy and timeliness of financial statements/management reports (e.g. monthly, quarterly and annual financial packages) Ensure reporting complies with GAAP, NCUA regulations and internal policies Direct preparation and submission of regulatory filings (e.g. NCUA Call Reports, state and...

The Shorenstein Center seeks a highly organized, thoughtful, and experienced full-time Research Community Lead to provide maternity leave coverage for a senior role overseeing fellows program management and research community engagement. This fixed-term position will steward the Center’s fellows program during a key period of onboarding, convening, and community-building, while serving as a central connector across fellows, Center leadership, communications, finance, and administrative teams. The role requires excellent judgment, strong relationship management skills, and the ability to independently manage complex operational and programmatic workflows. The position will begin in mid-July 2026 and continue through February 1, 2027, with flexibility on exact start and end dates. The role is based on the Harvard Kennedy School campus in Cambridge, Massachusetts, with an expectation of working on campus 2–3 days per week. Position Overview The Research Community Lead will...

The Associate Director, Payroll Operations and Shared Services reports to the Director of Tax, Payroll, and Policy and leads central payroll processing, payroll operations compliance, and consistent payroll service delivery across central and shared services environments. The role serves as the University’s senior payroll operations and compliance subject matter expert, supporting accurate, timely, controlled, and policy-compliant payroll across schools and units.  This position manages the central payroll processing and customer service teams and establishes the standards, controls, escalation paths, training, and performance measures needed to support consistent payroll service delivery across central and emerging shared services environments. As the shared services model evolves, the role is expected to assume expanded direct management and/or functional oversight responsibilities for payroll shared services.  The role partners with Human Resources, school and unit finance...

Job Summary: Oversee all aspects of the recruitment, evaluation and selection of students seeking admission. Responsible for the overall direction of admissions operations including recruitment, marketing, and analysis.   Job-Specific Responsibilities: Implement marketing & outreach plans, based on Harvard's commitment to recruit a highly diverse applicant pool across multiple dimensions; oversee efforts to improve pathways to college for international students. Establish and monitor policies and procedures for the international admissions process, recruitment strategy, and alumni interviewing abroad. Supervise two staff. Forecast and monitor budget; work with admissions officers to design cost-effective recruiting trips abroad. Evaluate international credentials (e.g., applicants, potential student-athletes, advanced standing petitioners, etc.) and evaluate applications for first-year admissions; investigate possible cases of fraud; chair admissions subcommittees;...

Job Summary: Independently perform a variety of financial aid activities including reviewing and evaluating financial information submitted by applicants to determine aid award in accordance with established federal and university standards and guidelines.   Job-Specific Responsibilities: Financial Aid Responsibilities:  Serve as a member of the College Financial Aid and Admissions Committees, with primary responsibility for counseling students (typically, about 450) and their families regarding financial aid issues. Evaluate financial aid applications for both returning and newly admitted students, using federal and institutional guidelines and methodologies. Provide a high level of customer service to students and families as part of the Officer of the Day team, answering general phone and email correspondence at least once per week. Participate in the Financial Aid Committee, which responds to request for reconsiderations of aid awards; serve as assigned...

Duties and Responsibilities 1. Program Leadership and Regulatory Role: Lead the Radiation Safety Services (RSS) program across all Harvard campuses and affiliated institutions.  Serve as the Radiation Safety Officer (RSO) on Harvard’s Broad Scope Radioactive Material License.  Oversee program assessment and continuous improvement, operational and strategic planning, and the identification and mitigation of radiation hazards.  Coordinate RSS service delivery with key contacts in FAS, HMS, HSDM, SPH, SEAS, other laboratory‑based departments, and affiliated institutions. 2. Radiation Risk Management and Compliance: Develop and maintain tools, systems, and processes to help laboratory clients assess and manage radiation risks.  Ensure the RSS team systematically recognizes hazards and compliance obligations, and applies layered controls (engineering and administrative) to achieve compliance and risk reduction.  Support University risk‑related initiatives, fact‑finding, and...

A world class University sets the table for living and learning engagement by providing a hospitality experience that fosters community, prioritizes health, cultural connection and religious sensitivity, challenges food systems convention, and relentlessly innovates. Harvard University Dining Services (HUDS) advances the mission of Harvard University through its multiple food and beverage venues on campus. The Residential Dining program, central to Harvard’s House Life and the hub for community building, literally sets the table for the kinds of connections that uniquely happen over a shared meal. Undergraduate dining halls serve as a student’s home kitchen, where they experience personalized hospitality and familiarity to support their individual needs. HUDS’ Residential Dining program seeks a Unit Manager who enjoys creating a welcoming dining environment that celebrates diverse, delicious, nutritious, and sustainable food. Beyond simple foodservice, HUDS undergraduate dining...

The Associate Biological Safety Officer (ABSO) is responsible for providing support to the Biosafety Team within the Environmental Health & Safety (EHS) Office and contributing to a culture of safety at Harvard. This position offers a great opportunity for an entry level biologist, EHS professional, or person looking for a career transition to gain experience in the biosafety field. Primary responsibilities include providing technical and field support to the EHS Biosafety Team and assisting in the implementation of programs and services relating to use of biohazardous materials and/or recombinant and synthetic nucleic acids within Harvard schools. The ABSO will participate in a variety of support tasks and will report to the Associate Director of Biosafety. Duties may include acting as a customer liaison between university clients (such as laboratory principal investigators and research staff), Facilities Management, and EHS. This position provides emergency response support...

The Senior Software Engineer / Architect will contribute to the strategic direction of the University's financial management systems, with a primary responsibility supporting the enterprise Oracle EBS and EPM environments. This position will report to the Director of Administrative Systems, as a part of the university central IT unit, HUIT. Lead comprehensive applications/web development for highly complex projects; typically work as part of a team to implement complex business solutions. Deliver strategic and expert coding; focus on overarching development strategy for a large, complex, multi-faceted application. May manage a number of projects simultaneously. Job-Specific Responsibilities: Participate fully in software development life cycle Lead development of technical solutions to deliver business requirements Participate in long term strategic planning for the application portfolio(s) Establish and maintain internal/external stakeholder relationships Abide by and...

The FAS Office of Finance is a dynamic work environment that conducts strategic and financial analysis, as well as other projects, to inform resource allocation and decision making for Academic Leadership and other Senior Management. The Senior Business Systems and Data Analyst will develop financial tools and enhanced processes that guide the preparation of annual budgets, mid-year forecasts, multi-year financial plans, and quarterly management reporting of budget to actual financial information and personnel investments. Financial information produced by this position is used to facilitate strategic financial decision making for departments, affiliated tubs, senior management in FAS, including the FAS Dean and University partners. This position provides data that is essential for successful financial planning activities, in the form of multi-year planning, annual budgeting and forecasting, and year-end reporting. Reporting to the Chief Financial Officer, FAS Office of Finance....

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys...

Responsibilities include but are not limited to the following: Dispute Resolution Consultation/Referral  Assist visitors in identifying and considering their concerns, goals and potential options for next steps. Assist with clarification of university policies and procedures as needed. Conduct informal fact-finding to promote a better understanding of the issues, as appropriate. Provide conflict coaching, informal mediation, group facilitation, shuttle diplomacy. Consult with faculty and/or managers to develop general cooperative strategies for complaint resolution.  Provide referrals to other resources as needed. Work closely with key offices serving faculty, staff, students and/or trainees. Community Outreach and Education Provide ongoing education and communication about the Ombuds Office and its role to all Harvard-connected members.   Conduct trainings currently offered through the Ombuds Office. Design and conduct new trainings as needed in the areas of...

Campus Services and our Facilities Maintenance Operations (FMO) Unit offer building & landscape maintenance, and custodial services to Harvard faculty and departments on a fee-for-service basis. All services are provided in strict accordance with customer-determined standards. As such, FMO operates as an in-house alternative to contractor services and therefore must manage itself under the same principles that guide any successful maintenance service business. Job-Specific Responsibilities:   As described in the customer service level agreement, responsibilities may include, but are not limited to: Performs routine and specialized cleaning of academic and non-academic spaces, including but not limited to: offices, dormitories, laboratories, libraries, athletic facilities, classroom and assembly spaces, restrooms, common areas and entryways, as assigned. Maintains all assigned areas in a clean, orderly, and sanitary manner. Sanitizes bathroom surfaces, fixtures, and food...

Responsible for directing the daily operations and building facilities of Parking Services across the Cambridge and Allston campuses. This position oversees both the customer-facing parking operation and the physical condition and functionality of lots and garages. Responsible for overseeing the daily parking front line operations staff that provide customer service, and enforcement in parking facilities and lots. The Associate Director supervises the Operations Managers of Parking, the Facilities Assistant, and parking monitors, the Parking Systems Specialist and works closely with the Managing Director of Transportation, Associate Director of Parking and CommuterChoice and the Campus Service Center, HUIT,  Facilities Maintenance Operations (FMO), Engineering & Utilities (E&U), Environmental Health & Safety (EH&S), and other internal and external partners to ensure a safe, efficient, and customer-focused operation.   Job-Specific Responsibilities:  Operational...

Job Summary: The Senior Director of IT Strategy and Project Management reports directly to the Managing Director of Administrative IT, and plays a multifaceted role in driving impactful outcomes for 25,000 students, 1,800 faculty and instructional staff, and 500 administrative staff. The Senior Director is responsible for aligning decision support, strategy, vision, and project planning across the four Administrative IT (AIT) units (ERP Systems, Platform Solutions, Infrastructure, and Project and Product Management).  Job-Specific Responsibilities: The Senior Director partners strategically with the AIT Managing Director, providing insights and decision-making support to advance organizational objectives. Acting as an advisor, provides a wide ranging inputs on strategic and tactical matters. The Senior Director provides strategic coordination to integrate and unify AIT workstreams, connect teams, and facilitate communication between leadership and the organization. They...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys...